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lsalomon's avatar
lsalomon
Level 3
15 years ago

NetBackup V5.7 Detecting New HCART Media

hello,

I am running a Standalone unit with NetBackup V5.7. I had just been running 1 tape for a long time since we had alot of room on it with a retention of 2 weeks. Just now we have run out of room and need to get a second media detected and configured. So we got a new tape and but it in but I can not get it working.

The first tape is called A00000 and work with no problem. I have created a second media called A00001 and when I put in the new tape and try to either label, erase or anything with it, it will not mount and nothing happens.

is there something I am missing and need to do.

Thanks.
  • Please share the CLI command that you are using?
    vmoprcmd -d shows the drive as READY and Write Enabled, meaning there shouldn't be a problem with bplabel.
    I have always had success using these options:
    bplabel -m A00001 -d hcart -p <pool-name> -u 0

    You could possibly add '-o' as well to force the overwrite in case the media has a different header.

8 Replies

  • Have you tried to label from CLI?
    bplabel -m <media-id> -d <density> -p <pool-name> -u <drive-index-number>

    Good TechNote regarding media management with Standalone drives:
    http://seer.entsupport.symantec.com/docs/296268.htm

  • Follow the technote that Marianne provided.
    It should solve your problem.
    Let us know if it does :-)
    Thanks,
    .
  • Thank you the replies, I have checked the configuration again and matched them to the first tape we did which was the HCART and still could not get it working.
    Also yes I did run the command already before adding the post and was not about to get it labeled. I would start and just stay at mounting A00001, but not doing anything else. Left it running for 30mins will no change.
  • Are you labelling using the GUI or CLI?
    If the drive's 'Ready' light is on when you manually type the command, you shouldn't have a problem.
    If the replacement tape is in the drive, please run the following command and post output:
    vmoprcmd -d
  • I have done both the GUI and CLI with no luck. Both just stay there at Mounting the A00001 tape with nothing happening.
    Yes the 'Ready' Light in on and steady green.
    Output:
    C:\Program Files\VERITAS\Volmgr\bin>vmoprcmd -d

                                    PENDING REQUESTS

                                         <NONE>

                                      DRIVE STATUS

    Drv Type   Control  User      Label  RecMID  ExtMID  Ready   Wr.Enbl.  ReqId
      0 hcart    AVR               No                     Yes     Yes       -

                                 ADDITIONAL DRIVE STATUS

    Drv DriveName            Shared    Assigned        Comment
      0 HPUltrium4-SCSI0      No       -

    C:\Program Files\VERITAS\Volmgr\bin>

  • Please share the CLI command that you are using?
    vmoprcmd -d shows the drive as READY and Write Enabled, meaning there shouldn't be a problem with bplabel.
    I have always had success using these options:
    bplabel -m A00001 -d hcart -p <pool-name> -u 0

    You could possibly add '-o' as well to force the overwrite in case the media has a different header.
  • Thank you so much,

    The command did it. I had to add the -o which I had not done before and label ran great. Was then able to write to it also.

    Again thank you very much for your great help.