Forum Discussion

Taztopher's avatar
Taztopher
Level 5
14 years ago

Netbackup with OST - More Errors

Hello all,

Im getting hundreds of error 13, 23, 24 25, 29, 54, 83 and 84s.

These occur when using OST to a Quantum DXI. They do not happen to alternative storage.

I have found a few errors relating to OST but not much:

 

[root@lonbsp01 admincmd]# ./bperror -all -hoursago 3 -U | grep sts

08/22/2011 08:42:44 lonmsp02 europium  sts_get_server_prop_byname failed: error

08/22/2011 08:42:44 lonmsp02 europium  failure to open sts for storage server

08/22/2011 08:43:28 lonbsp01 lonvmp02  sts_get_server_prop failed: error 2060014

08/22/2011 08:43:28 lonbsp01 lonvmp02  sts_close_server failed: error 2060014

08/22/2011 10:36:29 lonmsp03 lonprofp03  sts_get_image_prop failed: error

08/22/2011 10:40:20 lonmsp03 lonprofp03  sts_get_server_prop failed: error

 

Any ideas? Has anyone had a similar issue?

Please im only interested in people having this issue with OST devices,

Any help appreciated,

Regards,

Mark

7.1.x and Earlier
Backup and Recovery
NetBackup
  • mph999's avatar
    mph999
    Level 6
    14 years ago

     

    2060046 is a plugin error.  The OST plugin is writtenand support by DataDomain, so you will need to log a call with your data domain support to start with.

    Searching the sym db shows multiple hits for "2060046 " - of the x4 I looked at at random, all were issues on the DD side.

    http://www.symantec.com/docs/S:TECH164367

     

    Thanks,

    Martin

  • Nathan_Kippen's avatar
    Nathan_Kippen
    Level 6
    14 years ago

    OST is a standard devloped between symantec and several vendors:

    Qualified NetBackup OpenStorage Partners:
    • DataDomain
    • EMC
    • ExaGrid
    • FalconStor
    • Fujitsu
    • GreenBytes
    • HP
    • IBM
    • NEC
    • Quantum
    • Sepaton

    Your best bet is to try to get support from quantum.

  • Nathan_Kippen's avatar
    Nathan_Kippen
    Level 6
    14 years ago

    OST not not soley DataDomain...

    Your best bet in this scenario is to try to get support from quantum.

     

    Symantec OpenStorage allows storage partners to deliver backup and recovery solutions with tighter integration with NetBackup. When Partners become members of the Symantec Technology Enabled Program (STEP), they gain access to the OpenStorage API. Partners write code for a plug-in that can be installed on the media server platform(s) of their choice (e.g., Windows, Solaris, HP-UX, IBM AIX, and Linux).
    • OpenStorage API separates backup business logic from storage device implementation
    • OpenStorage supports any connectivity, any protocol (FC, TCP/IP, combination), and any file system format
    • Collaborate with Symantec engineers to expose the most important features for customers
    • View a complete list of qualified storage partners
    Qualified NetBackup OpenStorage Partners:
    • DataDomain
    • EMC
    • ExaGrid
    • FalconStor
    • Fujitsu
    • GreenBytes
    • HP
    • IBM
    • NEC
    • Quantum
    • Sepaton
    Other partners participating in the OpenStorage initiative include:
    • Sun
    • NetApp
  • RonCaplinger's avatar
    RonCaplinger
    Level 6
    14 years ago

    try running "/usr/openv/netbackup/bin/admincmd/bpstsinfo -pi" and see if it identifies the plugin first.  If not, try to uninstall/reinstall the plugin.