Forum Discussion

rajesh_reddy's avatar
10 years ago

Netbackups failing with error code 24 on linux clients

we are using net backup.

 

till many days it was very much successful, but from 2 days the backups are failing with error code 24.

 

socket write failed.

 

can any one sugguest on the issue, what to do and how to resolve the issue.

  • Socket write failed could be anything fom the back of  the server to the client / or OS TCP settings.

    The one thing it won't be is NBU.

    If it was working, find out what has changed, this can be settings in the OS / settings on network switches or a fault, ave any patches been applied to the media server ?

    There are virtually no network setting in NBU, because we only make use of what we are given, yes, n/ work issues will make NBU fail, but NBU is only the casualty, not the cause.

    There are some t/outs, eg. client connect but these should really be used to troubleshoot, eg. does it work if the value is increased, but not treated as a fix, as they only mask the problem.

    You need to consider if any clients work, when the backup fails (does it fail at different points, network load, try running a single job, does that work, or perhaps run for longer.