Network protocol error
I quess the vmd connection issue.
------------------------ Media server ---------------------------------------
Host name: IP23
OS name: Microsoft(R) Windows(R) Server 2003, Standard Edition
OS version: 5.2.3790 Service Pack 1 build 3790
OS manufacture: Microsoft Corporation
OS configuraion:
OS build : Multiprocessor Free
registered owner : AZLK
registered : AZLK
product ID: 69835-640-5706037-45314
install date: 2006-05-02, PM 5:56:55
System Up Time: 0days, 8hour, 39min, 32sec
system : IBM
system model: eserver xSeries 336 -[883715K]-
system spec: X86-based PC
Process: Process 4 installed
[01]: x86 Family 15 Model 4 Stepping 3 GenuineIntel ~3000Mhz
[02]: x86 Family 15 Model 4 Stepping 3 GenuineIntel ~3000Mhz
[03]: x86 Family 15 Model 4 Stepping 3 GenuineIntel ~3000Mhz
[04]: x86 Family 15 Model 4 Stepping 3 GenuineIntel ~3000Mhz
BIOS version: IBM - 1001
Windows directory: C:\WINDOWS
system directory: C:\WINDOWS\system32
boot device: \Device\HarddiskVolume1
system locale: ko;korean
input locale: ko;korean
standart timezone: (GMT+09:00) seoul
physical memory: 3,327MB
available memory: 2,399MB
page file:maxium size: 1,127MB
page file: available : 314MB
page file: used : 813MB
page file location: C:\pagefile.sys
domain: Allianznetwork.com
logon server: \\IP23
Hotfix: Hotfix 307 installed
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[152]: Q147222
[153]: KB933854 - QFE
[154]: SP1 - SP
[155]: KB925398_WMP64
[156]: KB889101 - Service Pack
[157]: KB890046 - Update
[158]: KB893756 - Update
[159]: KB896358 - Update
[160]: KB896422 - Update
[161]: KB896424 - Update
[162]: KB896428 - Update
[163]: KB898715 - Update
[164]: KB899587 - Update
[165]: KB899588 - Update
[166]: KB899589 - Update
[167]: KB899591 - Update
[168]: KB900725 - Update
[169]: KB901017 - Update
[170]: KB901190 - Update
[171]: KB901214 - Update
[172]: KB902400 - Update
[173]: KB904706 - Update
[174]: KB905414 - Update
[175]: KB908519 - Update
[176]: KB908531 - Update
[177]: KB910437 - Update
[178]: KB911280 - Update
[179]: KB911562 - Update
[180]: KB911567 - Update
[181]: KB911897 - Update
[182]: KB911927 - Update
[183]: KB912812 - Update
[184]: KB912919 - Update
[185]: KB913446 - Update
[186]: KB914388 - Update
[187]: KB914389 - Update
[188]: KB916281 - Update
[189]: KB917159 - Update
[190]: KB917344 - Update
[191]: KB917422 - Update
[192]: KB917537 - Update
[193]: KB917734 - Update
[194]: KB917953 - Update
[195]: KB918118 - Update
[196]: KB918439 - Update
[197]: KB918899 - Update
[198]: KB920213 - Update
[199]: KB920214 - Update
[200]: KB920670 - Update
[201]: KB920683 - Update
[202]: KB920685 - Update
[203]: KB921398 - Update
[204]: KB921883 - Update
[205]: KB922582 - Update
[206]: KB922616 - Update
[207]: KB922819 - Update
[208]: KB923191 - Update
[209]: KB923414 - Update
[210]: KB923689 - Update
[211]: KB923694 - Update
[212]: KB923980 - Update
[213]: KB924191 - Update
[214]: KB924496 - Update
[215]: KB924667 - Update
[216]: KB925454 - Update
[217]: KB925486 - Update
[218]: KB926436 - Update
[219]: KB928090 - Update
[220]: KB928255 - Update
[221]: KB928843 - Update
[222]: KB929969 - Update
[223]: KB938829 - Update
[224]: KB950749 - Update
[225]: KB921503 - Update
[226]: KB923561 - Update
[227]: KB925902 - Update
[228]: KB926122 - Update
[229]: KB927891 - Update
[230]: KB929123 - Update
[231]: KB930178 - Update
[232]: KB931768 - Update
[233]: KB931784 - Update
[234]: KB931836 - Update
[235]: K
Network card: NIC 2 installed
[01]: Broadcom NetXtreme Gigabit Ethernet
connection name: SAPFILE_AZLKITFS
DHCP use: no
IP address
[01]: 21.111.61.245
[02]: 21.111.61.212
[02]: Broadcom NetXtreme Gigabit Ethernet
connection name: AZLKFNFS1
DHCP use: no
IP address
[01]: 21.111.21.199
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Netbackup Version
C:\>type \veritas\netbackup\bin\ver*
\veritas\netbackup\bin\version.txt
HARDWARE Windows x86
VERSION NetBackup 5.1MP6
BUILDNUMBER 0240
RELEASEDATE Sun Nov 5 21:53:16 CST 2006
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C:\>bpclntcmd -pn
expecting response from server nbu_master
EXIT STATUS 23
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In media server, bellow the tpcommand log.
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.............................................................................................................
13:50:29.476 [1248.1800] <4> SyncDBs: asciiname = DRIVE04, index = 14
13:50:29.476 [1248.1800] <2> mm_getsockconnected: host=nbu_master service=vmd address=21.111.61.216 protocol=tcp non-reserved port=13701
13:50:29.491 [1248.1800] <2> vauth_authentication_required: vauth_comm.c.743: no methods for address: no authentication required
13:50:29.491 [1248.1800] <2> vauth_connector: vauth_comm.c.177: no methods for address: no authentication required
13:50:29.491 [1248.1800] <2> vnet_check_vxss_client_magic_with_info: vnet_vxss_helper.c.774: Ignoring VxSS authentication: 2 0x00000002
13:50:29.491 [1248.1800] <2> vnet_check_vxss_client_magic_with_info: vnet_vxss_helper.c.930: Not using VxSS authentication: 2 0x00000002
13:50:29.491 [1248.1800] <2> get_long: (2) premature end of file (byte 1)
13:50:29.491 [1248.1800] <16> getrequestack: unable to get request ack string: Input/output error (5), stat=-9
13:50:29.491 [1248.1800] <16> vmglob_change: unable to send request to server: network protocol error (39)
13:50:29.491 [1248.1800] <16> vmglob_change: change globalDB entry request status: network protocol error (39)
13:50:29.491 [1248.1800] <4> SyncDBs: asciiname = DRIVE05, index = 15
13:50:29.491 [1248.1800] <2> mm_getsockconnected: host=nbu_master service=vmd address=21.111.61.216 protocol=tcp non-reserved port=13701
13:50:29.491 [1248.1800] <2> vauth_authentication_required: vauth_comm.c.743: no methods for address: no authentication required
13:50:29.491 [1248.1800] <2> vauth_connector: vauth_comm.c.177: no methods for address: no authentication required
13:50:29.491 [1248.1800] <2> vnet_check_vxss_client_magic_with_info: vnet_vxss_helper.c.774: Ignoring VxSS authentication: 2 0x00000002
13:50:29.491 [1248.1800] <2> vnet_check_vxss_client_magic_with_info: vnet_vxss_helper.c.930: Not using VxSS authentication: 2 0x00000002
13:50:29.491 [1248.1800] <2> get_long: (2) premature end of file (byte 1)
13:50:29.491 [1248.1800] <16> getrequestack: unable to get request ack string: Input/output error (5), stat=-9
13:50:29.491 [1248.1800] <16> vmglob_change: unable to send request to server: network protocol error (39)
13:50:29.491 [1248.1800] <16> vmglob_change: change globalDB entry request status: network protocol error (39)
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help me the this issue.
thanks