Forum Discussion

Brett_Wells's avatar
13 years ago

New media server installation problem. Version 6.5.1

After installing I can not get my Media Manager Device Daemon to start, I've attached a screen shot.  Also my new media server's status reads Active for Disk instead of Active for Tape and Disk like my other Media servers.

If I leave it alone that status will chang to Active for Tape and Disk until I reopen the box to restart the daemon. 

The media server can see the robot and tape drives:

[root@slcdev1 netbackup]# /usr/openv/volmgr/bin/scan -changer
*********************** SDT_CHANGER ************************

[root@slcdev1 netbackup]# /usr/openv/volmgr/bin/scan -tape
*********************** SDT_TAPE    ************************
Device Name  : "-"
Passthru Name: "/dev/sg17"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD3     73P5"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD3     "
Product Rev: "73P5"
Serial Number: "1210045778"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD3     1210045778"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-3
Flags : 0x0
Reason: 0x10000



Also when attempting to backup this host I'm getting the following error:

network connection broken (40)


Thanks in advance,


  • I just got off the phone with Symatec support and they were able to resolve my problem. 

    Turns out the pbx exchance wasn't running and since I hadn't restarted the machine because it was in use the pbx didn't have a change to restart with a system restart.

    We started the PBX exhange with "./vxpbx_exchanged start" and restarted netbackup and then I was able to start backing up files.

    I still have to find a time to reboot the server before I can check if it has access to the tape drives or not.

    Thanks everyone for the help and ideas.

13 Replies