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Rami5's avatar
Rami5
Level 4
5 years ago

New Virtual Machine The operation timed out. 195"

Hi

I have a Problem with a new virtual Maschine.

I get the following message;

The operation timed out. The operation has exceeded the time out limit, though the service or daemon may still be processinge the request. (195)

The account, respectively the password is ok

We have Netbackup 8.1.2 on a Linux master

VMWare is on vSphere 5.5

 

  • Rami5 there will always be many hundreds of pathways through troubleshooting, and a myriad of reasons why anyone might be experiencing issues with an environment.  There is no magic wand, no silver bullet.  We all have to just simply work our way through many discreet but related steps when we're trying to resolve configuration and connectivity issues.  And one of the best documents is actually the NetBackup Troubleshooting Guide.  Also, maybe you could look at taking a course?  The Veritas classroom courses are actually very good (IMO).

  •  

     

    Hi Sdo 

     

    I follow the link 

    as per them insturction i add 

    DWORD (32-bit) with name VERBOSE and value of 5 in 

    HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\NetBackup\CurrentVersion\Config

    but even with that I'm not able to find any logs in the patch 

    please check the photos I higlight in yellow what i add 

    Thanks 

    • Rami5's avatar
      Rami5
      Level 4
      Hi

      It is to much complecated why i should do all of this and my nbu is new anyhow i will try it
      It is better if they will provide some video on that or some screenshot

      Thanks
      • sdo's avatar
        sdo
        Moderator

        Rami5 there will always be many hundreds of pathways through troubleshooting, and a myriad of reasons why anyone might be experiencing issues with an environment.  There is no magic wand, no silver bullet.  We all have to just simply work our way through many discreet but related steps when we're trying to resolve configuration and connectivity issues.  And one of the best documents is actually the NetBackup Troubleshooting Guide.  Also, maybe you could look at taking a course?  The Veritas classroom courses are actually very good (IMO).

    • Rami5's avatar
      Rami5
      Level 4

       

       

      Hi Sdo 

       

      I follow the link 

      as per them insturction i add 

      DWORD (32-bit) with name VERBOSE and value of 5 in 

      HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\NetBackup\CurrentVersion\Config

      but even with that I'm not able to find any logs in the patch 

      please check the photos I higlight in yellow what i add 

      Thanks 

      • sdo's avatar
        sdo
        Moderator

        For the older legacy style logs then the log folders have to exist if you want legacy log files to be written into the legacy log folders.  One of the easiest ways to create all of the log folders is to run the "mklogdir" script, *BUT* this really does create *ALL* of the log folders, and so can lead to a lot of log files being written and can lead to a lot of manual cleanup.

        However, normally an experienced NetBackup admin would not run the mklogdir script.  Instead, an experienced backup admin would look inside the mklogdir script for folder name suggestions and ideas of which few folders to actually manually create.