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techiie's avatar
techiie
Level 3
11 years ago
Solved

not able to NDMP restore from duplicated LTO6 tape only

Hi Team,

IHAC on NDMP restore issue, any help would be helpful.

we took NDMP backup to LTO3 tape successfully & able to restore the same data well -> duplicated the tape (NBU gui -> catalog) to LTO6 tapes (with different tape library but attached to same filer)
-> from NBU console,catalog area changed the 2nd copy (LTO6) as primary copy -> now whenever we try to restore the same data from LTO6 we see below error

26-sep-2014 11:23:53 - begin Restore
26-sep-2014 11:23:53 - number of images required: 1
26-sep-2014 11:23:53 - media needed: XXXXXXXX
26-sep-2014 11:23:53 - media needed: XXXXXXXX
26-sep-2014 11:23:56 - restoring from image fXXXXXXXX4
26-sep-2014 11:23:56 - Info bpbrm (pid=97302) ficheros1 is the host to restore to
26-sep-2014 11:23:56 - Info bpbrm (pid=97302) telling media manager to start restore on client
26-sep-2014 11:23:56 - Info bpbrm (pid=97302) spawning a brm child process
26-sep-2014 11:23:56 - Info bpbrm (pid=97302) child pid: 97314
26-sep-2014 11:23:57 - Info bpbrm (pid=97314) start tar on client
26-sep-2014 11:23:57 - Info tar (pid=97321) Restore started.
26-sep-2014 11:23:57 - requesting resource XXXXXXXX
26-sep-2014 11:23:57 - granted resource XXXXXXXX
26-sep-2014 11:23:57 - granted resource XXXXXXXX
26-sep-2014 11:23:58 - Info bptm (pid=97309) Waiting for mount of media id XXXXXXXX (copy 2) on server marlen.
26-sep-2014 11:23:58 - started process bptm (pid=97309)
26-sep-2014 11:23:58 - mounting XXXXXXXX
26-sep-2014 11:23:58 - Info bptm (pid=97309) INF - Waiting for mount of media id XXXXXXXXon server marlen for reading.
26-sep-2014 11:25:05 - Info ndmpagent (pid=97321) XXXXXXXX: SCSI: TAPE READ: short read for nrst11a
26-sep-2014 11:25:05 - mounted 000162; mount time: 0:01:07
26-sep-2014 11:25:05 - Info bptm (pid=97309) 000162
26-sep-2014 11:25:06 - Info bptm (pid=97309) INF - Waiting for positioning of media id 000162 on server marlen for reading.
26-sep-2014 11:25:06 - positioning 000162 to file 4
26-sep-2014 11:25:29 - positioned 000162; position time: 0:00:23
26-sep-2014 11:25:40 - begin reading
26-sep-2014 11:25:42 - Info ndmpagent (pid=97321) INF - Restoring NDMP files from /XXXXXXXX/ to [See line below]
26-sep-2014 11:25:42 - Info ndmpagent (pid=97321) INF - Restoring NDMP files from [See line above] to /XXXXXXXX
26-sep-2014 11:25:43 - Info ndmpagent (pid=97321) DAR disabled by host parameters
26-sep-2014 11:25:43 - Info ndmpagent (pid=97321) Attempting normal restore.
26-sep-2014 11:25:44 - Info ndmpagent (pid=97321) ficheros1: RESTORE: Tape record size should be 0, not 256.
26-sep-2014 11:25:44 - Info ndmpagent (pid=97321) ficheros1: RESTORE: Could not initialize media.
26-sep-2014 11:25:44 - Info ndmpagent (pid=97321) ficheros1: RESTORE: RESTORE IS ABORTED
26-sep-2014 11:25:44 - Error ndmpagent (pid=97321) ficheros1: DATA: Restore terminated: EVENT: INTERNAL ERROR (for vollunrec)
26-sep-2014 11:25:44 - Error ndmpagent (pid=97321) NDMP restore failed from path /vXXXXXXXXp
26-sep-2014 11:25:44 - Info ndmpagent (pid=97321) done. status: 5: the restore failed to recover the requested files
26-sep-2014 11:25:44 - end reading; read time: 0:00:04
26-sep-2014 11:25:45 - Info bpbrm (pid=97302) media manager for backup id fXXXXXXXX4 exited with status 0: the requested operation was successfully completed
26-sep-2014 11:25:45 - restored from image fXXXXXXXX4; restore time: 0:01:49
26-sep-2014 11:25:45 - end Restore; elapsed time 0:01:52
Failed to get status code information (2850)



ENV:
Master/Media on NBU7601/ SuseLinux 11.1

Filer:
os type "NetApp"
os version "NetApp Release 8.1.3P3 7-Mode"

Host supports LOCAL backup/restore
Host supports 3-way backup/restore

fragment size is 1TB for all STU. not changed.



I've requested customer for some logs, ll share if needed, but wanted to check first if anything I m missing very obvious.

  • This is an error from your filer. Found this NetApp KB article that talks about the error and how to fix:

    A wrong tape record size is provided

    How to determine if this is the cause:

    • Log in to the system shell and obtain access to the backup log file located in the /mroot/etc/log/backup path.

    Check if the backup log displays the Could not initialize media error.

    rst Mon Jun 25 09:54:13 GMT 2012 /vol/vs1_src/ Error (Could not initialize media.)

    rst Mon Jun 25 09:54:13 GMT 2012 /vol/vs1_src/ Tape_close (ndmp)

    rst Mon Jun 25 09:54:13 GMT 2012 /vol/vs1_src/ Abort (0 files, 0 MB)

    Check the DMA logs for following error messages:

    RESTORE: Tape record size should be 63, not 256.

    RESTORE: Could not initialize media.

    RESTORE: RESTORE IS ABORTED

    DATA: Restore terminated: EVENT: INTERNAL ERROR (for vs1_src)

    Resolution:

    Retry the restore job with the correct block size as the blocking factor.

1 Reply

  • This is an error from your filer. Found this NetApp KB article that talks about the error and how to fix:

    A wrong tape record size is provided

    How to determine if this is the cause:

    • Log in to the system shell and obtain access to the backup log file located in the /mroot/etc/log/backup path.

    Check if the backup log displays the Could not initialize media error.

    rst Mon Jun 25 09:54:13 GMT 2012 /vol/vs1_src/ Error (Could not initialize media.)

    rst Mon Jun 25 09:54:13 GMT 2012 /vol/vs1_src/ Tape_close (ndmp)

    rst Mon Jun 25 09:54:13 GMT 2012 /vol/vs1_src/ Abort (0 files, 0 MB)

    Check the DMA logs for following error messages:

    RESTORE: Tape record size should be 63, not 256.

    RESTORE: Could not initialize media.

    RESTORE: RESTORE IS ABORTED

    DATA: Restore terminated: EVENT: INTERNAL ERROR (for vs1_src)

    Resolution:

    Retry the restore job with the correct block size as the blocking factor.