Odd issues with restoring data from tape
Netbackup 7.1.0.4, Windows 2008R2, Dell ML6000 series libraries.
We have a disaster recovery rehearsal this weekend at our recovery site, and I am having an odd issue with performing a tape restore from the library at that site.
History -> I located some test data, and wrote it to tape media ID 2904L3 (barcode 002904L3) in our primary tape library. We always use the last 6 characters as the media ID. Once I confirmed the needed data was written to this tape, I took the tape to our recovery site and loaded it into the library there, and inventoried it. The tape showed up in there as media ID 002904. Since the catalog should know this data is on media ID 2904L3, I access the tape library interface, and changed the labeling setting from "standard" to "plus 6". Once I applied that setting, and reinventoried the library at our recovery site, now the tape ID shows properly as 2904L3 (barcode 002904L3).
Here is the problem. When I set this tape as the primary copy, and kicked off a restore, this job just hangs there, and tells me that "A pending action is associated with the resource request. User intervention may be required", which generally means "load the tape, dummy." I noticed that the library did not load the tape into a drive, so I again accessed the library interface, and "moved" the tape into a drive. Then, the message changed to "this media ID is already in use." It's as if Netbackup now doesnt realize that this is in fact the same tape.
Any clues as to what is going on here? I'll provide more info as needed. Its getting to be crunch time. :-(
Thank you!
Todd