on sacning drives error “Specific device or network is no longer available”

Question

I am facing and issue on my wintel media server as “Specific device or network is no longer available” while scanning the drives, as I check in NBU GUI jobs were stuck on mounting.
Master server is AIX
Media server is Wintel

marianne · Answer

What is NBU version on Master and Media server?
Which Windows version on Media server?
Have you verified comms between master and media server?
Have you verified that devices are visible at OS level on media server?
Any errors in Event Viewer Application or System logs?
Please also post output of the following:
On master:
	/usr/openv/netbackup/bin/admincmd/nbemmcmd -listhosts -verbose
From cmd on media server:
	&lt;install-path&gt;\veritas\volmgr\bin\scan

amit_pendse · Answer

output of
/usr/openv/netbackup/bin/admincmd/nbemmcmd -listhosts -verbose
NBEMMCMD, Version:6.5.6
	The following hosts were found:
	
	PG990SV
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = server (6)
	PG990SV
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = cluster (5)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Active Node Name = "PG990"
	PG990
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "PG990"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "PG990"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; GlobalDriveSeed = "VEND:#.:PROD:#.:IDX"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x17
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = master (3)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for disk jobs (12)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = rs6000 (5)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 0
	RG990
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "RG990"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "RG990"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; GlobalDriveSeed = "VEND:#.:PROD:#.:IDX"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x17
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = master (3)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for disk jobs (12)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = rs6000 (5)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 0
	RG992
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "RG992"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "RG992"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x15
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = rs6000 (5)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	PG992
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "PG992"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "PG992"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x15
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = rs6000 (5)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	hkgwkgpinnbu10r
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "hkgwkgpinnbu10r"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "hkgwkgpinnbu10r"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0xb7
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = windows (11)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	hkgwkgpinnbu10
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "hkgwkgpinnbu10"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "hkgwkgpinnbu10"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0xb7
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = windows (11)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	PG997
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "PG997"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "PG997"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x75
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = linux (16)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	RG997
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "RG997"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "RG997"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x75
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = linux (16)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	PG994
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "PG994"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "PG994"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0xf5
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = solaris (2)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	RG994
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "RG994"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "RG994"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0xf5
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = solaris (2)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	PG991
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "PG991"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "PG991"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x15
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.3.0 (653000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = rs6000 (5)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	RG991
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "RG991"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "RG991"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x15
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.3.0 (653000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = rs6000 (5)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 6
	hkgwkgpinnbu05
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "hkgwkgpinnbu05"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "hkgwkgpinnbu05"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0xb7
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.4.0 (654000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = windows (11)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	hkgwkgpinnbu05r
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "hkgwkgpinnbu05r"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "hkgwkgpinnbu05r"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0xb7
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.4.0 (654000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = windows (11)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	rg908
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "rg908"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "rg908"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x15
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = rs6000 (5)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	pg908
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "pg908"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "pg908"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x15
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = rs6000 (5)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	RG905
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "RG905"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "RG905"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0xf5
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for disk jobs (12)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = solaris (2)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	PG905
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "PG905"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "PG905"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0xf5
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = solaris (2)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	hkgwkgpinnbu04r
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "hkgwkgpinnbu04r"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "hkgwkgpinnbu04r"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0xb7
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = windows (11)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	hkgwkgpinnbu04
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "hkgwkgpinnbu04"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "hkgwkgpinnbu04"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0xb7
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = windows (11)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	PG998
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "PG998"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "PG998"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x75
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = linux (16)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	hkgwkgpinnbu07
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "hkgwkgpinnbu07"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "hkgwkgpinnbu07"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0xb7
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = windows (11)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	hkgwkgpinnbu07r
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "hkgwkgpinnbu07r"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "hkgwkgpinnbu07r"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0xb7
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = not active for disk jobs (8)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = windows (11)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	PG901
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "PG901"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "PG901"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x15
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.4.0 (654000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = rs6000 (5)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	RG901
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "RG901"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "RG901"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x15
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.4.0 (654000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = rs6000 (5)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	PG903
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "PG903"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "PG903"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x17
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.4.0 (654000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = rs6000 (5)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	RG903
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "RG903"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "RG903"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x17
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.4.0 (654000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = rs6000 (5)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
	RG998
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "RG998"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "RG998"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x75
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = linux (16)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5

amit_pendse · Answer

What is NBU version on Master and Media server?
Master is AIX 6
	Media server wintel 2003
Have you verified comms between master and media server?
yes verified by ping from mater to media and media to master
Have you verified that devices are visible at OS level on media server?
	There is some issue as it shows only 30 drives out of 90 drives through device config wizard and through sacn

marianne · Answer

I can see that you have quite a big installation with lots of media servers. I was hoping that you would indicate WHICH one is the problematic one?
PBX level comms with all media servers seem to be fine. Status for all seem&nbsp; fine except for this one:
kgwkgpinnbu07r
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "hkgwkgpinnbu07r"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "hkgwkgpinnbu07r"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0xb7
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = not active for disk jobs (8)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "PG990SV"
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 6.5.6.0 (656000)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = windows (11)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5
If this is the one - please verify active/valid license keys. Check/verify that all NBU services are running.
You mentioned 90 tape drives! Is this a mix of physical and virtual drives?
	If VTL drives - it is recommended to assign dedicated drives to each media server and only share physical drives.
	I have never seen any media server being able to handle 90 tape drives!
If media server could previously see more tape drives there should be something in Event Viewer...
Last thought - check that Removable Storage Manager service is stopped and disabled on W2003 media server.

amit_pendse · Answer

Hi Marianne,
Firstly sorry for late reply.
The issue was resolved the server kgwkgpinnbu07r abruptly rebooted&nbsp;so the services went down and was unable to estiblish connection we asked the OS team and was confirmed of its reboot as of CPU utilization went high.Asked them to check the services and if not start them .
As of nw every thing is fine.
Thanks for your valuable help.

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