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bal2's avatar
bal2
Level 3
5 years ago
Solved

Oracle backups fail with status code: 5402

Problem Oracle backups fail with status code: 540

OS Authentication error - Could not connect to the database. Please check the OS credentials. 

Sitaution is very strange, I have updated correct passwords and to verify archive log backup processed sucessfully. However database backup fails. 

I have two policies , one for Archive logs and other of Database. Same instance. 

Please help. 

 

 

  • Hello

    For which OS this backup do fail? Windows or Linux? What is the version of NBU. Are you using OIP or just Oracle policy type in standard way?

    Please provide policy, script details. Who calls this policy? NBU scheduler or it is user directed backup?

  • Hello

    For which OS this backup do fail? Windows or Linux? What is the version of NBU. Are you using OIP or just Oracle policy type in standard way?

    Please provide policy, script details. Who calls this policy? NBU scheduler or it is user directed backup?

    • bal2's avatar
      bal2
      Level 3

      Thank you for your reply. Problem was at Oracle databse. Thank  you anyways for prompt reply.