Forum Discussion

Home_224's avatar
Home_224
Level 6
7 years ago
Solved

OS level and NBU admin console failed to add the device

Hi ,

I use the NBU 6.5 , solairs 9, configure to connect to C4 library in UAT , I can see the hardware by probe-scsi-all and cfgadm -al 

root@devuarbak01 # cfgadm -al
Ap_Id Type Receptacle Occupant Condition
c0 scsi-bus connected configured unknown
c0::dsk/c0t0d0 CD-ROM connected configured unknown
c1 scsi-bus connected configured unknown
c1::dsk/c1t0d0 disk connected configured unknown
c1::dsk/c1t1d0 disk connected configured unknown
c1::dsk/c1t2d0 disk connected configured unknown
c1::dsk/c1t3d0 disk connected configured unknown
c4::rmt/0 tape connected configured unknown

root@devuarbak01 # tpconfig -l
Device Robot Drive Robot Drive Device Second
Type Num Index Type DrNum Status Comment Name Path Device Path
root@devuarbak01 # ./sgscna
./sgscna: not found
root@devuarbak01 # sgscan
root@devuarbak01 # scan
************************************************************
*********************** SDT_TAPE ************************
*********************** SDT_CHANGER ************************
*********************** SDT_OPTICAL ************************
************************************************************
root@devuarbak01 # scan -tape
************************************************************
*********************** SDT_TAPE ************************
************************************************************
root@devuarbak01 # netstat -an | grep vnetd
30002a46ab8 stream-ord 30002eecf38 00000000 /usr/openv/var/vnetd/bmrd.uds
30002a46e48 stream-ord 3000dbcac78 00000000 /usr/openv/var/vnetd/bpcompatd.uds

root@devuarbak01 # bpps -a
NB Processes
------------
root 19074 19073 0 15:33:02 ? 0:00 /usr/openv/netbackup/bin/nbproxy dblib nbjm
root 19080 19079 0 15:33:03 ? 0:01 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root 19069 1 0 15:33:01 ? 0:00 /usr/openv/netbackup/bin/nbpem
root 19129 19061 0 15:33:53 ? 0:00 /usr/openv/netbackup/bin/bpcompatd
root 19101 1 0 15:33:25 ? 0:00 /usr/openv/netbackup/bin/bmrd
root 19109 1 0 15:33:25 ? 0:00 /usr/openv/netbackup/bin/nbsvcmon
root 19073 19066 0 15:33:02 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib nbjm
root 19090 1 0 15:33:24 ? 0:00 /usr/openv/netbackup/bin/nbsl
root 19075 19066 0 15:33:02 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib nbjm_genjob
root 19078 19077 0 15:33:03 ? 0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem_email
root 19066 1 0 15:33:00 ? 0:00 /usr/openv/netbackup/bin/nbjm
root 19076 19075 0 15:33:02 ? 0:00 /usr/openv/netbackup/bin/nbproxy dblib nbjm_genjob
root 19031 1 0 15:32:54 ? 0:01 /usr/openv/db//bin/NB_dbsrv @/usr/openv/var/global/server.conf @/usr/openv/var/
root 19077 19069 0 15:33:03 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib nbpem_email
root 19037 1 0 15:32:56 ? 0:00 /usr/openv/netbackup/bin/nbemm
root 19034 1 0 15:32:55 ? 0:00 /usr/openv/netbackup/bin/nbnos
root 19040 1 0 15:32:57 ? 0:00 /usr/openv/netbackup/bin/nbrb
root 19061 1 0 15:32:58 ? 0:00 /usr/openv/netbackup/bin/bpcompatd
root 19079 19069 0 15:33:03 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib nbpem

MM Processes
------------

Try to use admin console >  Add device wizard  >  The message return could not connect vnet media manager, MM status = 70 

Try to restart the netbackup and reboot, it still not improvement at all.

Can you advice if there is missing step to add the device?

Thanks,

Alfred 

  • You need to fix vmd and other NBU entries that are missing from /etc/services!

    You will need to reboot after re-adding the entries.

     

16 Replies

    • Home_224's avatar
      Home_224
      Level 6

      Thank you Marianne reminding 

      I rebuild the sg driver and sgscan to see the tape drive but i cannot see if there is robot and drive by tpconfig -l , even I restart the netbackup service. 

      I try to add device by admin console but still return the previous message cannot connect vnetd MP status 70. 

      Please advice 

      • Home_224's avatar
        Home_224
        Level 6

        root@devuarbak01 # scan
        ************************************************************
        *********************** SDT_TAPE ************************
        *********************** SDT_CHANGER ************************
        *********************** SDT_OPTICAL ************************
        ************************************************************
        ------------------------------------------------------------
        Device Name : "/dev/rmt/0cbn"
        Passthru Name: "/dev/sg/c1t1l0"
        Volume Header: ""
        Port: -1; Bus: -1; Target: -1; LUN: -1
        Inquiry : "HP Ultrium 3-SCSI G36Z"
        Vendor ID : "HP "
        Product ID : "Ultrium 3-SCSI "
        Product Rev: "G36Z"
        Serial Number: "HU106044ER"
        WWN : ""
        WWN Id Type : 0
        Device Identifier: ""
        Device Type : SDT_TAPE
        NetBackup Drive Type: 16
        Removable : Yes
        Device Supports: SCSI-3
        Flags : 0x0
        Reason: 0x0
        ------------------------------------------------------------
        Device Name : "/dev/sg/c1t4l0"
        Passthru Name: "/dev/sg/c1t4l0"
        Volume Header: ""
        Port: -1; Bus: -1; Target: -1; LUN: -1
        Inquiry : "QUANTUM PX500 0033"
        Vendor ID : "QUANTUM "
        Product ID : "PX500 "
        Product Rev: "0033"
        Serial Number: "QP0739BDC00157"
        WWN : ""
        WWN Id Type : 0
        Device Identifier: "QUANTUM PX500 QP0739BDC00157"
        Device Type : SDT_CHANGER
        NetBackup Robot Type: 8
        Removable : Yes
        Device Supports: SCSI-3
        Number of Drives : 1
        Number of Slots : 38
        Number of Media Access Ports: 0
        Drive 1 Serial Number : "HU106044ER"
        Flags : 0x0
        Reason: 0x0
        root@devuarbak01 # tpconfig -d
        Id DriveName Type Residence
        Drive Path Status
        ****************************************************************************

        Currently defined robotics are:

        EMM Server = devuarbak01