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Gdd's avatar
Level 6
9 years ago

PBX not responding after installation of a Master 7.7.1 on RedHat 7.2

I have installed a master / media with NetBackup 7.7.1 on a  HP/Proliant Gen9 + RedHat 7.2 platform.

Installation seems OK and there is no error messages in the installation log.

However, console do not start and command such as "nbemmcmd" do not respond.

In the trace, There is a lot of PBX access error, and If I look to "netstat", I do not see PBX port.

I partially corrected the problem by installing the rpm xinetd: pbx starts but does not respond.

I have several question about this problem :

  1. = Is xinetd mandatory on a master NetBackup
  2. = Is there other communication packages and options which are mandatory on a RedHat master server (there is nothing about this in the NetBackup documentation)
  3. = I have installed xinetd after NetBackup...
  4. = Is it possible that the PBX does not work well because xinetd.conf was not configured during installation of NetBackup

thank you in advance for your help

  • 1: no xinetd is not mandatory

    2: no

    3: Netbackup does not use tcp wrappers

    4: no

    To verify is PBX is started run command :  /usr/openv/netbackup/bin/bpps -x

    Output :

    Shared Symantec Processes
    root     18408     1  1 Jan08 ?        04:01:49 /opt/VRTSpbx/bin/pbx_exchange

    You MUST ensure name resolution work correctly, both forward (name to IP)  and reverse (IP to name).  Proper name resolution is one of the corner stones in Netbackup.

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