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sysahamed's avatar
sysahamed
Level 4
13 years ago
Solved

PBX process not getting automatically started in solaris after reboot

PBX process not getting automatically started in solaris after reboot. This issue arised after the media server crash & we restored the server from backup. I checked the link /etc/init.d/vxpbx_exchanged & it is pointing to /opt/VRTSpbx/bin/vxpbx_exchanged so there is no link issue. The only thing i notice is the group name of the link /etc/init.d/vxpbx_exchanged is incorrect & it has group name also has root while in other media server it has a group name of other. I tried to change the group name & it is not getting changed. So i have to manually start the PBX process every time. 

7.1.x and Earlier
Backup and Recovery
NetBackup
Troubleshooting
  • Andy_Welburn's avatar
    Andy_Welburn
    13 years ago

    Presumably you're restarting just by running the script that should be run by init & that is working?

     

    You say the link is there in /etc/init.d, is the actual startup link still there in rc2.d?

     

16 Replies

  • mph999's avatar
    mph999
    Level 6
    13 years ago

    What version of Solaris ?

    What does this command show ?

    svcs |grep -i pbx

     

    Martin
  • mph999's avatar
    mph999
    Level 6
    13 years ago

    Thanks, can you try that command for me also ?

    Sorry, forgot to ask, what version of NBU ?

    Martin

  • sysahamed's avatar
    sysahamed
    Level 4
    13 years ago

    I tried svcs but svcs returned nothing.I checked in other media servers also & it returned nothing. Netbackup version is 6.5

  • Andy_Welburn's avatar
    Andy_Welburn
    Level 6
    13 years ago

    Presumably you're restarting just by running the script that should be run by init & that is working?

     

    You say the link is there in /etc/init.d, is the actual startup link still there in rc2.d?

     

  • sysahamed's avatar
    sysahamed
    Level 4
    13 years ago

    Yes you are correct Wendy & the problem is in /etc/rc2.d as they are pointing to invalid links. I will go ahead & change the same. 

    Thanks Andy.....

  • mph999's avatar
    mph999
    Level 6
    13 years ago

    Good point Andy, there should be a link in /etc/rc2.d that points to /etc/init.d/vxpbx_exchanged

    Something like :

    /etc/rc2.d/S10pbx >  /etc/init.d/vxpbx_exchanged

    Martin

     

  • mph999's avatar
    mph999
    Level 6
    13 years ago

    OK, guess it is different at 6.5, as opposed to 7, where PBX is started by svcs.

    I would be tempted to just reinstall PBX - probably the quickest solution.

    Martin

  • Andy_Welburn's avatar
    Andy_Welburn
    Level 6
    13 years ago

    "Yes you are correct Wendy"

    Please, I'm only called Wendy on a weekend! laugh

     

    ***EDIT***

    Don't forget to check the other links:

    ./rc0.d/K45vxpbx_exchanged
    ./rc1.d/K45vxpbx_exchanged
    ./rcS.d/K45vxpbx_exchanged

  • sysahamed's avatar
    sysahamed
    Level 4
    13 years ago

    Oops i mixed ur first name & last name...Only concern is i am not able to the group name of these link files.  I guess pbx will startup eventhough i dont change the ownership of these link files ..

    Thanks Andy...