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ruffy's avatar
ruffy
Level 4
15 years ago

Problem with Library HP (storagetek) SureStore 10/180

Hi

my problem is, i have install our library. In device Manager i can see the robot and the tape correctly installed. The driver i used are from the "HP StorageWorks Library and Tape Tools". In Netbackup (based on Windows Server 2003 eng enterprise sp2) 6.5.4 i could install the storage too and i'm able to make a robot inventory successful. But if i start the vault with duplicate, i'll get the following in the detailed status of duplicate:

10.11.2009 13:06:34 - begin Duplicate
10.11.2009 13:06:35 - requesting resource tsbackup02-hcart3-robot-tld-0
10.11.2009 13:06:36 - granted resource 000007
10.11.2009 13:06:36 - granted resource HP.ULTRIUM3-SCSI.000
10.11.2009 13:06:36 - granted resource tsbackup02-hcart3-robot-tld-0
10.11.2009 13:06:39 - started process bptm (7352)
10.11.2009 13:06:42 - started process bpdm (4532)
10.11.2009 13:06:43 - begin reading
10.11.2009 13:06:44 - started process bptm (7352)
10.11.2009 13:06:44 - mounting 000007
10.11.2009 13:07:25 - Error bptm(pid=7352) incorrect media found in drive index 0, expected 000007, found 0007L2, FREEZING 000007
10.11.2009 13:07:25 - current media 000007 complete, requesting next resource Any
10.11.2009 13:07:55 - granted resource 000009
10.11.2009 13:07:55 - granted resource HP.ULTRIUM3-SCSI.000
10.11.2009 13:07:55 - granted resource tsbackup02-hcart3-robot-tld-0
10.11.2009 13:07:57 - started process bptm (7352)
10.11.2009 13:07:57 - mounting 000009
10.11.2009 13:07:58 - Error bpduplicate(pid=7084) Duplicate of backupid dsexc120_1257685200 failed, termination requested by administrator (150).  
10.11.2009 13:07:58 - Error bpduplicate(pid=7084) Status = no images were successfully processed.     
10.11.2009 13:07:58 - end Duplicate; elapsed time: 00:01:24
no images were successfully processed(191)

The tapes are identified as "000007" but the right barcode is 0007L2. Whats wrong heer?
Do anybody know?

Thanks.