Forum Discussion

jain_mitesh4's avatar
5 years ago

Re: Symantec Private Branch Exchange service could not be started

I am facing the same issue. Was anyone able to resolve this?NBU version 8.2

  • jain_mitesh4 

    I have moved your comment from this post to a new discussion because the OP stopped responding to requests for more info and relevant logs. 

    Please give us more info - is this a server or client? 
    Which OS?
    Has it ever worked? 

    • jain_mitesh4's avatar
      jain_mitesh4
      Level 4
      The entire setup is on azure. New deployment.
      We have deployed NBU 8.2 on windows 2016 server.
      We installed NBU client on a w2k12 server without any errors. However Veritas private branch exchange service won't start.
      In the event log we see error event 7024 with description as "The Veritas private branch exchange terminated with service specific error. The storage control block is invalid. "

      Things we tried
      1. Reinstalled NBU client still same issue.
      2. Made entry of loopback address in host file 127.0.0.1 localhost.
      3. Replaced pbxservice.Cmd from NBU server to NBU client.

      Still same issue. It never worked.
      • davidmoline's avatar
        davidmoline
        Level 6

        Have you examined the PBX log files found here C:\Program Files (X86)\VERITAS\VxPBX\log - there may be some additional clues in there.