readCommFile: ERR - timed out after 900 seconds while reading from /usr/openv/netbackup/logs/user_ops/dbext/logs
Good day I have a Netbackup client version NetBackup-Solaris10 7.1.0.4. I am running the client on Solaris 10 and have SAP installed on Oracle 11.2.0.3.
Netbackup file system backups complete successfully. However, Oracle backups via backint fails with the following error in the backint log:
04:16:24.461 [29620] <16> readCommFile: ERR - timed out after 900 seconds while reading from /usr/openv/netbackup/logs/user_ops/dbext
/logs/vxbsa.1410228074.29611.prog.pcb_std
04:16:24.461 [29620] <32> serverResponse: ERR - could not read from comm file </usr/openv/netbackup/logs/user_ops/dbext/logs/vxbsa.14
10228074.29611.prog.pcb_std>
04:16:24.461 [29620] <16> CreateNewImage: ERR - serverResponse() failed
04:16:24.461 [29620] <16> bsa_InitiateBackup: ERR - Unable to CreateNewImage
04:16:24.495 [29611] <16> bsa_a_backup_completed: ERR - child <29620> backup failed: 1 <the requested operation was partially success
ful>
Other errors I find in further logs is:
Error bprd(pid=12172) Unable to write progress log </usr/openv/netbackup/logs/user_ops/dbext/logs/vxbsa.1410247515.2168.prog.pcb_std> on client tsrm2h03rnb. Policy=TSRM2H03RNB-SAP Sched=Weekly
Error bprd(pid=12172) CLIENT tsrm2h03rnb POLICY TSRM2H03RNB-SAP SCHED Weekly EXIT STATUS 130 (system error occurred)
Permissions on the file system is fine.
Please assist.
Thanks
Wilhelm
Filesystem backups do not need master <-> client comms.
It needs media server <-> client comms only.
Forward and reverse name lookup is needed as well as port 1556 (pbx) open in both directions.Database backups initiate backup stream from the client and connects directly to bprd on the master.
The master then needs to be able to communicate with the client for updates to log file.To test master <-> client comms, do the following:
Create bprd log folder on the master under /usr/openv/netbackup/logs . Restart NBU after bprd folder is created.
Create bpcd log on the client. Same location.On the master, run this command:
bptestbpcd -client <client-name> -verbose -debugCheck output as well as client's bpcd log.
On the client, run this command:
bpclntcmd -pnCheck output as well as master's bprd log.
