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Alun's avatar
Alun
Level 4
3 years ago

Redirecting an NDMP restore from one NetApp filer to another NetApp filer

Hi,

We have replaced a NetApp in our datacenter with a newer device in another datacenter and are trying to perform a restore of an old backup to the new device, the tapes have been loaded into the tape library in the same datacenter as the destination NetApp but the job sits at a pending state (NDMP backups on the new NetApp are successful):

13-May-2022 11:57:49 - begin Restore
13-May-2022 11:57:49 - Info bprd (pid=13900) Found (5,959,845) files in (1) images for Restore Job ID 377560.xxx
13-May-2022 11:57:49 - number of images required: 1
13-May-2022 11:57:49 - media needed: 161334
13-May-2022 11:57:49 - media needed: 170007
13-May-2022 11:57:50 - restoring from image KSPCluster_1505499074
13-May-2022 11:57:50 - Info bpbrm (pid=8512) LSCluster is the host to restore to
13-May-2022 11:57:50 - Info bpbrm (pid=8512) telling media manager to start restore on client
13-May-2022 11:57:52 - Info bpbrm (pid=11220) LSCluster is the host to restore to
13-May-2022 11:57:52 - Info bpbrm (pid=11220) start ndmpagent on client
13-May-2022 11:57:52 - Info ndmpagent (pid=5604) Restore started.
13-May-2022 11:57:53 - requesting resource  170007
13-May-2022 11:57:53 - awaiting resource 170007. 
          A pending request has been generated for this resource request. 
          Operator action may be required. Pending Action: No action, 
          Media ID: 170007, Barcode: 170007, Density: hcart3, Access Mode: Read, 
          Action Drive Name: N/A, Action Media Server: gbs1500491, Robot Type(Number): 0(N/A), 
          Volume Group: 001_00001_TLD, Action Acs: N/A, Action Lsm: N/A
13-May-2022 11:58:54 - awaiting resource 170007. 
          A pending request has been generated for this resource request. 
          Operator action may be required. Pending Action: No action, 
          Media ID: 170007, Barcode: 170007, Density: hcart3, Access Mode: Read, 
          Action Drive Name: N/A, Action Media Server: gbs1500491, Robot Type(Number): 0(N/A), 
          Volume Group: 001_00001_TLD, Action Acs: N/A, Action Lsm: N/A

The media server mentioned is in the old datacenter, it is not connected to the tape library.

What is the correct way to force NetBackup to use the new NetApp / local media server to perform the restore?

I have read elsewhere on these forums about setting "Media Host Override" and have done this for both the NetBackup Media Server and the NetApp without success.

Does this setting require a services restart or is it automatic?

Many thanks

  • Hi Alun 

    If using the media host override isn't working for you, you could try assigning the media to the appropriate other media server (bpmedia -m <MEDIAID> -newserver <new_ms>).

    David