Replication director - snapshot import failed (4213)

Question

Hello

&nbsp;

We use the Netbackup replication director for our netapps.

I have the following workflow:

snap of filer1 -&gt; replicate to filer2 -&gt; backup to tape

the snapshot and the replication works very well but the backup to tape gives me the error 4213 in one backup job.

12.12.2014 13:58:58 - Info nbjm(pid=3700) starting backup job (jobid=552328) for client filer0, policy filer0_swlib, schedule full-weekly &nbsp;
	12.12.2014 13:58:58 - estimated 0 Kbytes needed
	12.12.2014 13:58:58 - begin Parent Job
	12.12.2014 13:58:58 - begin Backup From Snapshot Mount, Start Notify Script
	12.12.2014 13:58:58 - Info RUNCMD(pid=6372) started&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;
	12.12.2014 13:58:58 - Info RUNCMD(pid=6372) exiting with status: 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;
	Status 0
	12.12.2014 13:58:58 - end Backup From Snapshot Mount, Start Notify Script; elapsed time: 0:00:00
	12.12.2014 13:58:58 - begin Backup From Snapshot Mount, Read File List
	Status 0
	12.12.2014 13:58:58 - end Backup From Snapshot Mount, Read File List; elapsed time: 0:00:00
	12.12.2014 13:58:58 - begin Backup From Snapshot Mount, Import Snapshot
	12.12.2014 13:58:58 - Info RUNCMD(pid=4108) started&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;
	12.12.2014 14:02:21 - Info RUNCMD(pid=4108) exiting with status: 4213&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;
	Status 4213
	12.12.2014 14:02:21 - end Backup From Snapshot Mount, Import Snapshot; elapsed time: 0:03:23
	12.12.2014 14:02:21 - Info nbjm(pid=3700) ImportSnapshot failed, snapshotid=filer0_1418387544&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;
	12.12.2014 14:02:21 - begin Backup From Snapshot Mount, Stop On Error
	Status 0
	12.12.2014 14:02:21 - end Backup From Snapshot Mount, Stop On Error; elapsed time: 0:00:00
	12.12.2014 14:02:21 - begin Backup From Snapshot Mount, Unmount Snapshot
	Status 4213
	12.12.2014 14:02:21 - end Backup From Snapshot Mount, Unmount Snapshot; elapsed time: 0:00:00
	12.12.2014 14:02:21 - begin Backup From Snapshot Mount, End Notify Script
	12.12.2014 14:02:22 - Info RUNCMD(pid=7140) started&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;
	12.12.2014 14:02:22 - Info RUNCMD(pid=7140) exiting with status: 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;
	Status 0
	12.12.2014 14:02:22 - end Backup From Snapshot Mount, End Notify Script; elapsed time: 0:00:01
	Status 4213
	12.12.2014 14:02:22 - end Parent Job; elapsed time: 0:03:24
	Snapshot import failed(4213)

&nbsp;

The NBUplugin has the following log entrires:

2014/12/12 13:42:36: ERROR&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 127.0.0.1: NDMP restore job with job-id: 2014/12/12 13:42:40: ERROR&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 10.1.2.112: Can't export. Reason: Invalid inputs to export the image
	2014/12/12 13:44:05: INFORMATION : 10.1.2.112: Attempting to export image. Format NDMP
	2014/12/12 13:52:24: ERROR&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 10.1.2.112: Can't export. Reason: Invalid inputs to export the image
	2014/12/12 13:59:07: INFORMATION : 10.1.2.112: Attempting to export image. Format NDMP
	2014/12/12 14:02:19: ERROR&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 10.1.2.112: Can't export. Reason: Invalid inputs to export the image
	2014/12/12 14:09:06: INFORMATION : 10.1.2.112: Attempting to export image. Format NDMP
	2014/12/12 14:12:15: ERROR&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 10.1.2.112: Can't export. Reason: Invalid inputs to export the image
	2014/12/12 14:19:08: INFORMATION : 10.1.2.112: Attempting to export image. Format NDMP
	2014/12/12 14:22:20: ERROR&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 10.1.2.112: Can't export. Reason: Invalid inputs to export the image

&nbsp;

All other snapshots and replications are working.

What can be the problem. Where can I find better error messages?

&nbsp;

My environment:

NBU Master: virtual (Windows 2008R2)

NBU Mediaserver: Appliance 5230

Netapp 8060 7-Mode

DFM with NBUPlugin 1.1

&nbsp;

int_rnd · Answer

"A Backup From Snapshot operation must use a Snapshot operation as
	its source."

I believe you would have to use "backup from snapshot" in place of the replicate step. Then you can use the duplicate function to copy that image to tape.

For more infromation please see the

Symantec NetBackup Replication Director 7.6 Solutions Guide:

http://www.symantec.com/business/support/index?page=content&amp;id=DOC6465

(Starting at page 109)

&nbsp;

lumpi · Answer

Yes I use Backup from Snapshot but I get the error 4213.

1. Snapshot

2. Replication to filer 2

3. Backup from Snapshot of filer2

int_rnd · Answer

I'm saying that your problem is step 2.

Step 2 must be Backup from Snapshot NOT "2. Replication to filer 2"

lumpi · Answer

My SLP is working with other policies! I only have a problem with 1 where i get this error.

I don't want to do a backup from snapshot of filer1! The backup should be done from a snapshot of filer 2 after the replication has finished. This is my backup filer. I don' want to have additional backup traffic from filer1!
	&nbsp;

I can see in the Netapp DFM that there is a second dataset of Netbackup with the same source and destination relationship. There is no backup left in this dataset. Will Netbackup do a cleanup of this unused data sets?

marcel123 · Answer

Hi

I have exactly the same problems some policys worked very well but a lot of policy going wrong with the error.

I think the Konfiguration is correct so this Kind of backup is described in the replication directory documentation.

Is think the issue still exist we are using 7.6.1.1.  Have you found a workaround ?

Thanks for answer.

RG
Marcel

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Replication director - snapshot import failed (4213)

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