Restore - no entity found
Morning all,
I'm trying to restore a few items but we're getting the error "no entity found" while browsing within the Java BAR console.
If I try to do the same within the Windows console on the master server directly, I can see all the folders and files without issue.
The Master server is running 7.5.0.1 (Java installed as well) as is my PC.
I can navigate some of the folders with the Java console but then get the "no entity found" error on other folders.
If I try to navigate the same folders which gave me the error but this time directly from the master server it then shows them and even allows me to drill down further.
I loged onto the master server with the same credentails as I do with the Java console on my PC.
Obviously as I can access the master server and restore from there it's not a mojor problem but we have a team which run with restore requests and they wouldn't have direct access to the master server, leaving them with no option but to use the JAVA console and therefore no way to restore these files.
Has anyone seen anything like this before ?
Regards
Kevin
- Sorry I haven't responed before now. In the end I opened a call and pushed them but the only suggestion was to upgrade the java to 7.5.0.4. I prefer to keep everything on the same version but I gave it a try and sure enough it resolved the problem. I only had to upgrade the java console not the client, media or master.