Forum Discussion

Hossary's avatar
Hossary
Level 2
7 years ago

Restore clien't backup to master/media server

I'm trying to restore client's backup to our master or media servers by adding any of them as a destination but I'm getting this :

05/08/2018 09:32:07 - begin Restore
05/08/2018 09:32:09 - restoring from image AE-Apps-102_1525352403
05/08/2018 09:32:09 - Info bprd (pid=23480) Found (3,724) files in (1) images for Restore Job ID 37326.xxx
05/08/2018 09:32:09 - Info bprd (pid=23480) Restoring from copy 1 of image created 05/03/18 17:00:03 from policy AEBDS_LotusNotes_APPS-02-New
05/08/2018 09:32:16 - Info bpbrm (pid=4920) AEW00139299.HBEU.ADROOT.HSBC is the host to restore to
05/08/2018 09:32:16 - Info bpbrm (pid=4920) reading file list for client
05/08/2018 09:32:17 - connecting
05/08/2018 09:32:17 - Info bpbrm (pid=4920) starting bptm
05/08/2018 09:32:20 - Info tar32 (pid=23680) Restore started
05/08/2018 09:32:20 - connected; connect time: 0:00:00
05/08/2018 09:32:20 - Info bptm (pid=4696) start
05/08/2018 09:32:20 - started process bptm (pid=4696)
05/08/2018 09:32:21 - Info bptm (pid=4696) reading backup image
05/08/2018 09:32:22 - Info bptm (pid=4696) using 30 data buffers
05/08/2018 09:32:22 - Info bptm (pid=4696) spawning a child process
05/08/2018 09:32:22 - Info bptm (pid=4696) child pid: 4592
05/08/2018 09:32:22 - Info bptm (pid=4592) start
05/08/2018 09:32:23 - started process bptm (pid=4592)
05/08/2018 09:32:28 - begin reading
05/08/2018 09:32:29 - Critical bpbrm (pid=4920) from client aew00139299: FTL - tar had an unexpected error
05/08/2018 09:32:30 - Info tar32 (pid=23680) done. status: 184
05/08/2018 09:32:31 - Info bptm (pid=4696) waited for empty buffer 1 times, delayed 1 times
05/08/2018 09:32:31 - end reading; read time: 0:00:03
05/08/2018 09:32:31 - Info bptm (pid=4696) completed reading backup image
05/08/2018 09:32:31 - Info bptm (pid=4696) EXITING with status 0 <----------
05/08/2018 09:32:31 - restored from image AE-Apps-102_1525352403; restore time: 0:00:22
05/08/2018 09:32:32 - Info tar32 (pid=23680) done. status: 184: tar had an unexpected error
05/08/2018 09:32:32 - Error bpbrm (pid=4920) client restore EXIT STATUS 184: tar had an unexpected error
05/08/2018 09:32:32 - Warning bprd (pid=23480) Restore must be resumed prior to first image expiration on 30/04/2028 17:00:03
05/08/2018 09:32:32 - end Restore; elapsed time 0:00:25
Windows File System policy restore error  (2808)

When I try to restore to the client itself by adding the client as a destination it works fine

 

7.7
Windows Server 2008
  • Nicolai's avatar
    Nicolai
    Moderator
    7 years ago

    Problem: 

    FTL - tar had an unexpected error

    This mean Netbackup had a error reading the tar image you are restoring. I don't think its related to a re-directed restore

     

    UPDATE: This technote looks like to match the issue

    NetBackup for Lotus Notes restores fail with status 184 - tar had an unexpected error

    https://www.veritas.com/support/en_US/article.100016379

    Best Regards

    Nicolai

  • quebek's avatar
    quebek
    Moderator
    7 years ago

    Is your client and master running the same OS? Same file systems??

  • Tousif's avatar
    Tousif
    Level 6
    7 years ago

    Hello,

    Kindly provide the below information about Master/Media/Client server.

     

    OS:

    NBU version:

    policy type

    Have you tried to perform image verify against that backup id?

     

    Regards,

    • Systems_Team's avatar
      Systems_Team
      Level 6
      7 years ago

      Hi Folks,

      I had a thought regarding this, after reviewing the issue and the technote that Nicolai posted.  The post clearly states that he is trying to restore the data to his Master or Media server (not a Lotus Notes server), and that it is from a Lotus Notes backup.

      Pretty sure Lotos Notes would not be installed on either the Master or Media server, so is this a case of trying to do what would be the equivalent of doing a restore of Exchange to a system that does not have Exchange installed?

      Particularly after reading Nicolai's link, I was wondering if it it is to do with the fact that notes.ini does not exist because it is not being restored to a Notes server.  This line in the link stood out "During the VERITAS NetBackup (tm) for Lotus Notes restore, the specified NotesIniPath was incorrect".  In this case the NotesIniPath doesn't even exist.

      Hope this helps,

      Steve

      • Marianne's avatar
        Marianne
        Level 6
        7 years ago

        Seems Hossary registered on Tuesday, posted here and has not been back since then to look for answers?