Shyam_Prasad
16 years agoLevel 4
Restore Issue..
Hi All,
This's regarding one restore issue.
when i Initiate a Restore for one host which is using NetBackup 5.1 version, it is countinously failing with following error::
11/26/2009 19:16:45 - mounting TF2556
11/26/2009 19:17:23 - mounted TF2556; mount time: 0:00:38
11/26/2009 19:17:23 - positioning TF2556 to file 547
11/26/2009 19:20:04 - Warning bptm (pid=16290) cannot locate on drive index 14, locate scsi command failed, key = 0x8, asc = 0x0, ascq = 0x5
11/26/2009 19:20:05 - Warning bptm (pid=16290) read error on media id TF2556, drive index 14 reading header block, No space left on device
11/26/2009 19:21:33 - Error bptm (pid=16290) ioctl (MTBSF) failed on media id TF2556, drive index 14, I/O error (bptm.c.6059)
11/26/2009 19:23:13 - Error bptm (pid=16290) ioctl (MTFSF) failed on media id TF2556, drive index 14, I/O error (bptm.c.6315)
11/26/2009 19:23:13 - Warning bptm (pid=16290) FREEZING media id TF2556, it has had at least 3 errors in the last 12 hour(s)
11/26/2009 19:23:14 - Error bptm (pid=16291) The following files/folders were not restored:
11/26/2009 19:23:14 - Error bptm (pid=16291) UTF - /C/RM_MountVol/ETFL17P32001A_SG1_BCV2/Gdrive/DATABASES/SG1/DB1/
11/26/2009 19:23:15 - Error bptm (pid=16291) UTF - /C/RM_MountVol/ETFL17P32001A_SG1_BCV2/Gdrive/DATABASES/SG1/DB1/ETFL17P32001A_SG1_DB1_ALL.edb
11/26/2009 19:23:15 - Error bptm (pid=16291) UTF - /C/RM_MountVol/ETFL17P32001A_SG1_BCV2/Gdrive/DATABASES/SG1/DB1/ETFL17P32001A_SG1_DB1_ALL.stm
11/26/2009 19:23:16 - restored from image shkg17p37101-bkup_1250768817; restore time: 0:07:22
11/26/2009 19:23:19 - end Restore; elapsed time 0:08:15
the restore failed to recover the requested files (5)
No issues found on Tape and Drive as well... tried to make the drive index 14 down and again submitted the restore...it is going to another drive and failing with the same error..!!! My master server version is 6.5.1.
and one more thing i need to add here is that
the data which i'm trying to restore has been backed up in the year 2006(where our master is in the version 5.1)
i checked the buffer settings and all...
but still not able to resolve...
can any one pls tak a look into this and advise...
--Thanks,
Shyam Prasad
This's regarding one restore issue.
when i Initiate a Restore for one host which is using NetBackup 5.1 version, it is countinously failing with following error::
11/26/2009 19:16:45 - mounting TF2556
11/26/2009 19:17:23 - mounted TF2556; mount time: 0:00:38
11/26/2009 19:17:23 - positioning TF2556 to file 547
11/26/2009 19:20:04 - Warning bptm (pid=16290) cannot locate on drive index 14, locate scsi command failed, key = 0x8, asc = 0x0, ascq = 0x5
11/26/2009 19:20:05 - Warning bptm (pid=16290) read error on media id TF2556, drive index 14 reading header block, No space left on device
11/26/2009 19:21:33 - Error bptm (pid=16290) ioctl (MTBSF) failed on media id TF2556, drive index 14, I/O error (bptm.c.6059)
11/26/2009 19:23:13 - Error bptm (pid=16290) ioctl (MTFSF) failed on media id TF2556, drive index 14, I/O error (bptm.c.6315)
11/26/2009 19:23:13 - Warning bptm (pid=16290) FREEZING media id TF2556, it has had at least 3 errors in the last 12 hour(s)
11/26/2009 19:23:14 - Error bptm (pid=16291) The following files/folders were not restored:
11/26/2009 19:23:14 - Error bptm (pid=16291) UTF - /C/RM_MountVol/ETFL17P32001A_SG1_BCV2/Gdrive/DATABASES/SG1/DB1/
11/26/2009 19:23:15 - Error bptm (pid=16291) UTF - /C/RM_MountVol/ETFL17P32001A_SG1_BCV2/Gdrive/DATABASES/SG1/DB1/ETFL17P32001A_SG1_DB1_ALL.edb
11/26/2009 19:23:15 - Error bptm (pid=16291) UTF - /C/RM_MountVol/ETFL17P32001A_SG1_BCV2/Gdrive/DATABASES/SG1/DB1/ETFL17P32001A_SG1_DB1_ALL.stm
11/26/2009 19:23:16 - restored from image shkg17p37101-bkup_1250768817; restore time: 0:07:22
11/26/2009 19:23:19 - end Restore; elapsed time 0:08:15
the restore failed to recover the requested files (5)
No issues found on Tape and Drive as well... tried to make the drive index 14 down and again submitted the restore...it is going to another drive and failing with the same error..!!! My master server version is 6.5.1.
and one more thing i need to add here is that
the data which i'm trying to restore has been backed up in the year 2006(where our master is in the version 5.1)
i checked the buffer settings and all...
but still not able to resolve...
can any one pls tak a look into this and advise...
--Thanks,
Shyam Prasad
- Sense key 0x8 asc = 0x0, ascq = 0x5 is a "Blank check End-of.data.detected".
You are getting this error because the tape drive can't locate the backup image requested (it's like saying "go visit house 200", but at the end of the road you find house 100). Replacing tape drive will only result in the same error message, the Sense key you are seing is a information message and not a error message.
Possible reasons:
- Overwritten by another Netbackup domain
- Media deassigned in error
- Possible corrupt image header in the Netbackup database.