Restore vm Hyper-V

Question

Hello,&nbsp;Someone can help me?&nbsp; I would restore an entire VM but i've this issue&nbsp;Feb&nbsp;17,&nbsp;2020&nbsp;3:21:06&nbsp;PM&nbsp;-&nbsp;begin&nbsp;RestoreFeb&nbsp;17,&nbsp;2020&nbsp;3:21:07&nbsp;PM&nbsp;-&nbsp;media&nbsp;needed:&nbsp;L60041Feb&nbsp;17,&nbsp;2020&nbsp;3:21:07&nbsp;PM&nbsp;-&nbsp;restoring&nbsp;from&nbsp;image&nbsp;VM3DX04_1579492505Feb&nbsp;17,&nbsp;2020&nbsp;3:21:07&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bprd&nbsp;(pid=39105)&nbsp;Found&nbsp;(487,136)&nbsp;files&nbsp;in&nbsp;(5)&nbsp;images&nbsp;for&nbsp;Restore&nbsp;Job&nbsp;ID&nbsp;156677.xxxFeb&nbsp;17,&nbsp;2020&nbsp;3:21:07&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bprd&nbsp;(pid=39105)&nbsp;Restoring&nbsp;from&nbsp;copy&nbsp;1&nbsp;of&nbsp;image&nbsp;created&nbsp;Mon&nbsp;Jan&nbsp;20&nbsp;04:55:05&nbsp;2020&nbsp;from&nbsp;policy&nbsp;B_A8_VAL_INFRA_HV_CLD_M1_UXBKP06Feb&nbsp;17,&nbsp;2020&nbsp;3:21:24&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=14957)&nbsp;startFeb&nbsp;17,&nbsp;2020&nbsp;3:21:24&nbsp;PM&nbsp;-&nbsp;started&nbsp;process&nbsp;bptm&nbsp;(pid=14957)Feb&nbsp;17,&nbsp;2020&nbsp;3:21:24&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=14957)&nbsp;reading&nbsp;backup&nbsp;imageFeb&nbsp;17,&nbsp;2020&nbsp;3:21:24&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=14957)&nbsp;using&nbsp;30&nbsp;data&nbsp;buffersFeb&nbsp;17,&nbsp;2020&nbsp;3:21:24&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=14957)&nbsp;spawning&nbsp;a&nbsp;child&nbsp;processFeb&nbsp;17,&nbsp;2020&nbsp;3:21:24&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=14957)&nbsp;child&nbsp;pid:&nbsp;14968Feb&nbsp;17,&nbsp;2020&nbsp;3:21:25&nbsp;PM&nbsp;-&nbsp;requesting&nbsp;resource&nbsp;&nbsp;L60041Feb&nbsp;17,&nbsp;2020&nbsp;3:21:26&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=14957)&nbsp;Waiting&nbsp;for&nbsp;mount&nbsp;of&nbsp;media&nbsp;id&nbsp;L60041&nbsp;(copy&nbsp;1)&nbsp;on&nbsp;server&nbsp;uxbkp06.backup.ec.sogeti.Feb&nbsp;17,&nbsp;2020&nbsp;3:21:26&nbsp;PM&nbsp;-&nbsp;started&nbsp;process&nbsp;bptm&nbsp;(pid=14957)Feb&nbsp;17,&nbsp;2020&nbsp;3:21:26&nbsp;PM&nbsp;-&nbsp;mounting&nbsp;L60041Feb&nbsp;17,&nbsp;2020&nbsp;3:21:26&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=14957)&nbsp;INF&nbsp;-&nbsp;Waiting&nbsp;for&nbsp;mount&nbsp;of&nbsp;media&nbsp;id&nbsp;L60041&nbsp;on&nbsp;server&nbsp;uxbkp06.backup.ec.sogeti&nbsp;for&nbsp;reading.Feb&nbsp;17,&nbsp;2020&nbsp;3:21:26&nbsp;PM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;L60041Feb&nbsp;17,&nbsp;2020&nbsp;3:21:26&nbsp;PM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;HP.ULTRIUM6-SCSI.010Feb&nbsp;17,&nbsp;2020&nbsp;3:22:43&nbsp;PM&nbsp;-&nbsp;mounted&nbsp;L60041;&nbsp;mount&nbsp;time:&nbsp;0:01:17Feb&nbsp;17,&nbsp;2020&nbsp;3:22:43&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=14957)&nbsp;L60041Feb&nbsp;17,&nbsp;2020&nbsp;3:22:43&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=14957)&nbsp;INF&nbsp;-&nbsp;Waiting&nbsp;for&nbsp;positioning&nbsp;of&nbsp;media&nbsp;id&nbsp;L60041&nbsp;on&nbsp;server&nbsp;uxbkp06.backup.ec.sogeti&nbsp;for&nbsp;reading.Feb&nbsp;17,&nbsp;2020&nbsp;3:22:43&nbsp;PM&nbsp;-&nbsp;positioning&nbsp;L60041&nbsp;to&nbsp;file&nbsp;593Feb&nbsp;17,&nbsp;2020&nbsp;3:24:30&nbsp;PM&nbsp;-&nbsp;positioned&nbsp;L60041;&nbsp;position&nbsp;time:&nbsp;0:01:47Feb&nbsp;17,&nbsp;2020&nbsp;3:24:30&nbsp;PM&nbsp;-&nbsp;begin&nbsp;readingFeb&nbsp;17,&nbsp;2020&nbsp;3:25:00&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=14957)&nbsp;waited&nbsp;for&nbsp;empty&nbsp;buffer&nbsp;0&nbsp;times,&nbsp;delayed&nbsp;0&nbsp;timesFeb&nbsp;17,&nbsp;2020&nbsp;3:25:00&nbsp;PM&nbsp;-&nbsp;end&nbsp;reading;&nbsp;read&nbsp;time:&nbsp;0:00:30Feb&nbsp;17,&nbsp;2020&nbsp;3:25:00&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=14957)&nbsp;completed&nbsp;reading&nbsp;backup&nbsp;imageFeb&nbsp;17,&nbsp;2020&nbsp;3:25:00&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=14957)&nbsp;EXITING&nbsp;with&nbsp;status&nbsp;0&nbsp;&lt;----------Feb&nbsp;17,&nbsp;2020&nbsp;3:25:05&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bpbrm&nbsp;(pid=16115)&nbsp;HVCLD11&nbsp;is&nbsp;the&nbsp;host&nbsp;to&nbsp;restore&nbsp;toFeb&nbsp;17,&nbsp;2020&nbsp;3:25:06&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bpbrm&nbsp;(pid=16115)&nbsp;reading&nbsp;file&nbsp;list&nbsp;for&nbsp;clientFeb&nbsp;17,&nbsp;2020&nbsp;3:25:20&nbsp;PM&nbsp;-&nbsp;connectingFeb&nbsp;17,&nbsp;2020&nbsp;3:25:20&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bpbrm&nbsp;(pid=16115)&nbsp;starting&nbsp;bptmFeb&nbsp;17,&nbsp;2020&nbsp;3:25:23&nbsp;PM&nbsp;-&nbsp;Info&nbsp;tar&nbsp;(pid=4352)&nbsp;Restore&nbsp;startedFeb&nbsp;17,&nbsp;2020&nbsp;3:25:23&nbsp;PM&nbsp;-&nbsp;connected;&nbsp;connect&nbsp;time:&nbsp;0:00:00Feb&nbsp;17,&nbsp;2020&nbsp;3:25:23&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bpbrm&nbsp;(pid=16115)&nbsp;bptm&nbsp;pid:&nbsp;16660Feb&nbsp;17,&nbsp;2020&nbsp;3:25:23&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=16660)&nbsp;startFeb&nbsp;17,&nbsp;2020&nbsp;3:25:24&nbsp;PM&nbsp;-&nbsp;started&nbsp;process&nbsp;bptm&nbsp;(pid=16660)Feb&nbsp;17,&nbsp;2020&nbsp;3:25:24&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=16660)&nbsp;reading&nbsp;backup&nbsp;imageFeb&nbsp;17,&nbsp;2020&nbsp;3:25:24&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=16660)&nbsp;using&nbsp;30&nbsp;data&nbsp;buffersFeb&nbsp;17,&nbsp;2020&nbsp;3:25:24&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=16660)&nbsp;spawning&nbsp;a&nbsp;child&nbsp;processFeb&nbsp;17,&nbsp;2020&nbsp;3:25:24&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=16660)&nbsp;child&nbsp;pid:&nbsp;16662Feb&nbsp;17,&nbsp;2020&nbsp;3:25:25&nbsp;PM&nbsp;-&nbsp;requesting&nbsp;resource&nbsp;&nbsp;L60041Feb&nbsp;17,&nbsp;2020&nbsp;3:25:25&nbsp;PM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;L60041Feb&nbsp;17,&nbsp;2020&nbsp;3:25:25&nbsp;PM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;HP.ULTRIUM6-SCSI.010Feb&nbsp;17,&nbsp;2020&nbsp;3:25:26&nbsp;PM&nbsp;-&nbsp;mounted&nbsp;L60041Feb&nbsp;17,&nbsp;2020&nbsp;3:25:26&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=16660)&nbsp;L60041Feb&nbsp;17,&nbsp;2020&nbsp;3:25:26&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=16660)&nbsp;INF&nbsp;-&nbsp;Waiting&nbsp;for&nbsp;positioning&nbsp;of&nbsp;media&nbsp;id&nbsp;L60041&nbsp;on&nbsp;server&nbsp;uxbkp06.backup.ec.sogeti&nbsp;for&nbsp;reading.Feb&nbsp;17,&nbsp;2020&nbsp;3:25:26&nbsp;PM&nbsp;-&nbsp;positioning&nbsp;L60041&nbsp;to&nbsp;file&nbsp;593Feb&nbsp;17,&nbsp;2020&nbsp;3:27:02&nbsp;PM&nbsp;-&nbsp;positioned&nbsp;L60041;&nbsp;position&nbsp;time:&nbsp;0:01:36Feb&nbsp;17,&nbsp;2020&nbsp;3:27:03&nbsp;PM&nbsp;-&nbsp;begin&nbsp;readingFeb&nbsp;17,&nbsp;2020&nbsp;3:30:41&nbsp;PM&nbsp;-&nbsp;Critical&nbsp;bpbrm&nbsp;(pid=16115)&nbsp;from&nbsp;client&nbsp;HVCLD11:&nbsp;FTL&nbsp;-&nbsp;Virtual&nbsp;machine&nbsp;restore:&nbsp;file&nbsp;create&nbsp;failedFeb&nbsp;17,&nbsp;2020&nbsp;3:40:33&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=16660)&nbsp;waited&nbsp;for&nbsp;empty&nbsp;buffer&nbsp;53&nbsp;times,&nbsp;delayed&nbsp;12523&nbsp;timesFeb&nbsp;17,&nbsp;2020&nbsp;3:40:33&nbsp;PM&nbsp;-&nbsp;end&nbsp;reading;&nbsp;read&nbsp;time:&nbsp;0:13:30Feb&nbsp;17,&nbsp;2020&nbsp;3:40:34&nbsp;PM&nbsp;-&nbsp;positioning&nbsp;L60041&nbsp;to&nbsp;file&nbsp;595Feb&nbsp;17,&nbsp;2020&nbsp;3:40:34&nbsp;PM&nbsp;-&nbsp;positioned&nbsp;L60041;&nbsp;position&nbsp;time:&nbsp;0:00:00Feb&nbsp;17,&nbsp;2020&nbsp;3:40:34&nbsp;PM&nbsp;-&nbsp;begin&nbsp;readingFeb&nbsp;17,&nbsp;2020&nbsp;3:41:10&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=16660)&nbsp;waited&nbsp;for&nbsp;empty&nbsp;buffer&nbsp;250&nbsp;times,&nbsp;delayed&nbsp;250&nbsp;timesFeb&nbsp;17,&nbsp;2020&nbsp;3:41:11&nbsp;PM&nbsp;-&nbsp;end&nbsp;reading;&nbsp;read&nbsp;time:&nbsp;0:00:37Feb&nbsp;17,&nbsp;2020&nbsp;3:41:11&nbsp;PM&nbsp;-&nbsp;positioning&nbsp;L60041&nbsp;to&nbsp;file&nbsp;597Feb&nbsp;17,&nbsp;2020&nbsp;3:41:11&nbsp;PM&nbsp;-&nbsp;positioned&nbsp;L60041;&nbsp;position&nbsp;time:&nbsp;0:00:00Feb&nbsp;17,&nbsp;2020&nbsp;3:41:11&nbsp;PM&nbsp;-&nbsp;begin&nbsp;readingFeb&nbsp;17,&nbsp;2020&nbsp;3:43:45&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=16660)&nbsp;waited&nbsp;for&nbsp;empty&nbsp;buffer&nbsp;5067&nbsp;times,&nbsp;delayed&nbsp;5069&nbsp;timesFeb&nbsp;17,&nbsp;2020&nbsp;3:43:45&nbsp;PM&nbsp;-&nbsp;Critical&nbsp;bpbrm&nbsp;(pid=16115)&nbsp;from&nbsp;client&nbsp;HVCLD11:&nbsp;FTL&nbsp;-&nbsp;Final&nbsp;Hyper-V&nbsp;snapshot&nbsp;processing&nbsp;failedFeb&nbsp;17,&nbsp;2020&nbsp;3:43:45&nbsp;PM&nbsp;-&nbsp;end&nbsp;reading;&nbsp;read&nbsp;time:&nbsp;0:02:34Feb&nbsp;17,&nbsp;2020&nbsp;3:43:45&nbsp;PM&nbsp;-&nbsp;Info&nbsp;tar&nbsp;(pid=4352)&nbsp;done.&nbsp;status&nbsp;5Feb&nbsp;17,&nbsp;2020&nbsp;3:43:45&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=16660)&nbsp;completed&nbsp;reading&nbsp;backup&nbsp;imageFeb&nbsp;17,&nbsp;2020&nbsp;3:43:45&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=16660)&nbsp;EXITING&nbsp;with&nbsp;status&nbsp;0&nbsp;&lt;----------Feb&nbsp;17,&nbsp;2020&nbsp;3:43:45&nbsp;PM&nbsp;-&nbsp;Info&nbsp;tar&nbsp;(pid=4352)&nbsp;done.&nbsp;status:&nbsp;185Feb&nbsp;17,&nbsp;2020&nbsp;3:43:45&nbsp;PM&nbsp;-&nbsp;Info&nbsp;tar&nbsp;(pid=4352)&nbsp;done.&nbsp;status:&nbsp;185:&nbsp;tar&nbsp;did&nbsp;not&nbsp;find&nbsp;all&nbsp;the&nbsp;files&nbsp;to&nbsp;be&nbsp;restoredFeb&nbsp;17,&nbsp;2020&nbsp;3:43:45&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bpbrm&nbsp;(pid=16115)&nbsp;client&nbsp;restore&nbsp;EXIT&nbsp;STATUS&nbsp;185:&nbsp;tar&nbsp;did&nbsp;not&nbsp;find&nbsp;all&nbsp;the&nbsp;files&nbsp;to&nbsp;be&nbsp;restoredFeb&nbsp;17,&nbsp;2020&nbsp;3:43:46&nbsp;PM&nbsp;-&nbsp;restored&nbsp;from&nbsp;image&nbsp;VM3DX04_1579492505;&nbsp;restore&nbsp;time:&nbsp;0:22:39Feb&nbsp;17,&nbsp;2020&nbsp;3:43:46&nbsp;PM&nbsp;-&nbsp;end&nbsp;Restore;&nbsp;elapsed&nbsp;time&nbsp;0:22:40Hyper-V&nbsp;policy&nbsp;restore&nbsp;error&nbsp; (2821)&nbsp; I don't understand why. I tried to restore only files vhd, avhd, xml same issue

marianne · Answer

Hi&nbsp;Ewe&nbsp;
Can you please share are the steps that you have followed from the beginning of browse up to where you start the restore?Please take screenshots and upload as attachments.
If I may ask - have you read the restore section in NBU for Hyper-V manual?

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Restore vm Hyper-V

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