Restore window is not showing any directory/files for successfull backups

Are you specifying the correct Backup Type and date range?

Perhaps include some screenshots?

Below are the good backup that I have. I am able to see the files for the 23 Jan onwards backups but no files before 23 Jan

Try movin the start date back one day. You have it set to 12/16/2012 move it to 12/15/2012

no luck.. same error

Using Java Console? 
Any chance files/folders have accented characters (e.g. é ô í á ü)?
We have seen similar posts where Windows Console can be used to restore these files/folders, but not Java. 

See: https://www-secure.symantec.com/connect/forums/restore-no-entity-found

https://www-secure.symantec.com/connect/forums/nbu-7504-java-console-protocol-code-224-status227-errors 

https://www-secure.symantec.com/connect/forums/no-entity-was-found-restoring-some-folders 

https://www-secure.symantec.com/connect/forums/nbu-java-console-rrror-no-entity-found-restore-screen 

Go to the master server host properties, check for "client attributes", is that client in the list?

If not, add it in, make sure "allow client browse" and "allow client restore" are checked.

Run a "bprdreq -rereadconfig" on master server, then try launching this GUI again.

Can you get files by bplist command? How about in server's GUI?
Are there any difference in bprd and bpdbm log when you specified backups before Jan 23 2013?

Hi,

please check the policy type for client you are not be able make restore, it is standart or windows?

then At restore screen, please make sure that your policy type and restore type is the same?

I have attached the screenshot. Pls take a look.