Hi Marianne - I have added host entries on both clients to be sure.
I can ping, telnet both ways.
I enabled verbose debug logging on the client and the errors I get are for our old media server trying to connect, rather than the master. - strange as the backup data is on the master's local disks, nothing to do with the old media server.
ixbackup-lon does is not listed in the "clients" section of the admin console - however I can query it etc
This is the error in the activity log:
03/02/2012 07:54:50 - begin Restore
03/02/2012 07:54:53 - restoring image mbx1-lon_1327731028
03/02/2012 08:00:11 - Error bpbrm(pid=5840) bpcd on ixbackup-lon exited with status 59: access to the client was not allowed
03/02/2012 08:00:17 - Error bpbrm(pid=5840) client restore EXIT STATUS 59: access to the client was not allowed
03/02/2012 08:11:06 - restored image mbx1-lon_1327731028 - (cannot connect on socket(25)); restore time 00:16:13
03/02/2012 08:11:12 - end Restore; elapsed time: 00:16:22
the restore failed to recover the requested files(5)
AND FROM THE CLIENT BPCD verbose:
08:00:10.757 [2068.1672] <2> bpcd main: VERBOSE = 5
08:00:10.757 [2068.1672] <2> logparams: bpcd
08:00:10.757 [2068.1672] <2> bpcd main: Got socket for input 480
08:00:10.757 [2068.1672] <2> ReadKeyfile: keyfile C:\Program Files\Veritas\NetBackup\bin\keyfile.dat does not exist
08:00:10.757 [2068.1672] <2> process_requests: offset to GMT 0
08:00:10.757 [2068.1672] <2> logconnections: BPCD ACCEPT FROM 10.2.20.20.4896 TO 10.1.2.186.13724
08:00:10.757 [2068.1672] <2> process_requests: setup_sockopts complete
08:00:10.772 [2068.1672] <2> bpcd peer_hostname: Connection from host potter.internal.robertwalters.com (10.2.20.20) port 4896
08:00:10.772 [2068.1672] <2> bpcd valid_server: comparing harry and potter.internal.robertwalters.com
08:00:10.772 [2068.1672] <4> bpcd valid_server: potter.internal.robertwalters.com is not a master server
08:00:10.772 [2068.1672] <16> bpcd valid_server: potter.internal.robertwalters.com is not a media server either
08:00:10.944 [2068.1672] <2> process_requests: output socket port number = 1
08:00:11.413 [2068.1672] <2> vnet_receive_network_socket: ../../libvlibs/vnet_vnetd.c.1257: hash_str1: 1b7a93900eaeba572fd42c91966c7ed1
08:00:11.413 [2068.1672] <2> vnet_receive_network_socket: ../../libvlibs/vnet_vnetd.c.1258: hash_str2: 9a5e7ff7633fd37fb8ba1986ddf42cd6
08:00:11.413 [2068.1672] <2> verify_hashes: ../../libvlibs/vnet_vnetd.c.1771: hash_str1: 1b7a93900eaeba572fd42c91966c7ed1
08:00:11.413 [2068.1672] <2> verify_hashes: ../../libvlibs/vnet_vnetd.c.1773: hash_str2: 9a5e7ff7633fd37fb8ba1986ddf42cd6
08:00:11.413 [2068.1672] <2> verify_hashes: ../../libvlibs/vnet_vnetd.c.1799: hash_str: 1b7a93900eaeba572fd42c91966c7ed1
08:00:11.413 [2068.1672] <2> process_requests: Duplicated vnetd socket on stderr
08:00:11.413 [2068.1672] <2> process_requests: <---- NetBackup 7.0 0 ------------initiated
08:00:11.413 [2068.1672] <2> process_requests: VERBOSE = 5
08:00:11.413 [2068.1672] <2> bpcd exit_bpcd: exit status 46 ----------->exiting
08:00:11.413 [2068.1672] <4> bpcd exit_bpcd: FTL - BPCD EXIT STATUS 46
08:00:11.413 [2068.1672] <16> process_requests: Server access denied
08:05:07.954 [3828.2340] <2> get_short: (1) cannot read (byte 1) from network: Connection timed out.
08:05:07.954 [3828.2340] <16> process_requests: token read: -3
08:05:07.954 [3828.2340] <4> process_requests: h_errno = 10060 - Connection timed out.
08:05:07.954 [3828.2340] <16> bpcd main: process_requests returned 1
08:16:10.131 [3188.2440] <2> setup_debug_log: switched debug log file for bpcd
08:16:10.131 [3188.2440] <2> bpcd main: VERBOSE = 5
08:16:10.131 [3188.2440] <2> logparams: bpcd
08:16:10.131 [3188.2440] <2> bpcd main: Got socket for input 480
08:16:10.131 [3188.2440] <2> ReadKeyfile: keyfile C:\Program Files\Veritas\NetBackup\bin\keyfile.dat does not exist
08:16:10.131 [3188.2440] <2> process_requests: offset to GMT 0
08:16:10.147 [3188.2440] <2> logconnections: BPCD ACCEPT FROM 10.1.104.78.3973 TO 10.1.2.186.13724
08:16:10.147 [3188.2440] <2> process_requests: setup_sockopts complete
08:16:10.147 [3188.2440] <2> bpcd peer_hostname: Connection from host harry (10.1.104.78) port 3973
08:16:10.147 [3188.2440] <2> bpcd valid_server: comparing harry and harry
08:16:10.147 [3188.2440] <4> bpcd valid_server: hostname comparison succeeded
08:16:10.319 [3188.2440] <2> process_requests: output socket port number = 1
08:16:10.522 [3188.2440] <2> vnet_receive_network_socket: ../../libvlibs/vnet_vnetd.c.1257: hash_str1: 368248a725f014f6193c3fc5148b4d51
08:16:10.522 [3188.2440] <2> vnet_receive_network_socket: ../../libvlibs/vnet_vnetd.c.1258: hash_str2: 3b0d03658ffd6675aa34de70cc34a37f
08:16:10.522 [3188.2440] <2> verify_hashes: ../../libvlibs/vnet_vnetd.c.1771: hash_str1: 368248a725f014f6193c3fc5148b4d51
08:16:10.522 [3188.2440] <2> verify_hashes: ../../libvlibs/vnet_vnetd.c.1773: hash_str2: 3b0d03658ffd6675aa34de70cc34a37f
08:16:10.522 [3188.2440] <2> verify_hashes: ../../libvlibs/vnet_vnetd.c.1799: hash_str: 368248a725f014f6193c3fc5148b4d51
08:16:10.522 [3188.2440] <2> process_requests: Duplicated vnetd socket on stderr
08:16:10.522 [3188.2440] <2> process_requests: <---- NetBackup 7.0 0 ------------initiated
08:16:10.522 [3188.2440] <2> process_requests: VERBOSE = 5
08:16:10.522 [3188.2440] <2> process_requests: Not using VxSS authentication with harry
Interface: 10.1.2.186 --- 0xb
Internet Address Physical Address Type
10.1.1.1 ec-30-91-e3-ca-80 dynamic
10.1.1.3 00-00-00-00-00-18 dynamic
10.1.1.53 00-0f-20-31-e6-6b dynamic
10.1.1.87 00-50-56-af-00-40 dynamic
10.1.1.88 00-1e-0b-e9-be-be dynamic
10.1.2.71 00-50-56-af-00-6a dynamic
10.1.2.223 00-50-56-a5-00-0b dynamic
10.1.31.255 ff-ff-ff-ff-ff-ff static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.252 01-00-5e-00-00-fc static
08:16:10.537 [3188.2440] <2> process_requests:
08:16:10.725 [3188.2440] <2> process_requests: BPCD_OPEN_FOR_WRITE_RQST
08:16:10.959 [3188.2440] <2> process_requests: open for write file name = C:\Program Files\Veritas\NetBackup\logs\user_ops\adm-c000\logs\NBWIN001
08:16:10.959 [3188.2440] <2> process_requests: buffer length = 4096
08:16:10.959 [3188.2440] <2> process_requests: our open flags = 0x119
08:16:10.959 [3188.2440] <2> process_requests: client open flags = 0x109
08:16:10.959 [3188.2440] <2> process_requests: completed the write of the file number to the output socket
08:16:11.178 [3188.2440] <2> process_requests: BPCD_LOG_RQST_NO_STATUS
08:16:11.178 [3188.2440] <2> process_requests: BPCD_CLOSE_FILE_RQST
08:16:11.397 [3188.2440] <2> process_requests: BPCD_DISCONNECT_RQST
08:16:11.397 [3188.2440] <2> bpcd exit_bpcd: exit status 0 ----------->exiting
08:16:11.647 [2620.4012] <2> setup_debug_log: switched debug log file for bpcd
08:16:11.647 [2620.4012] <2> bpcd main: VERBOSE = 5
08:16:11.647 [2620.4012] <2> logparams: bpcd
08:16:11.647 [2620.4012] <2> bpcd main: Got socket for input 480
08:16:11.647 [2620.4012] <2> ReadKeyfile: keyfile C:\Program Files\Veritas\NetBackup\bin\keyfile.dat does not exist
08:16:11.647 [2620.4012] <2> process_requests: offset to GMT 0
08:16:11.647 [2620.4012] <2> logconnections: BPCD ACCEPT FROM 10.1.104.78.3976 TO 10.1.2.186.13724
08:16:11.647 [2620.4012] <2> process_requests: setup_sockopts complete
08:16:11.647 [2620.4012] <2> bpcd peer_hostname: Connection from host harry (10.1.104.78) port 3976
08:16:11.647 [2620.4012] <2> bpcd valid_server: comparing harry and harry
08:16:11.647 [2620.4012] <4> bpcd valid_server: hostname comparison succeeded
08:16:11.850 [2620.4012] <2> process_requests: output socket port number = 1