Forum Discussion

Level 3

12 months ago

Scheduled backups not starting

Hello all! Can you help me with autostart policy. I tried restarting services but nothing change

12.x and Earlier

StefanosM
12 months ago
please give us more details.
you have problem with one, more than one or all policies?
was the policy that is not running now, run and failed in the last 12 hours?
you can check the reports-> all log entries for clues why a policy is not running.
You can also run the commands and check the output
nbpemreq -predict_all -date <mm/dd/yyyy HH:MM:SS>
nbpemreq -due -date <mm/dd/yyyy HH:MM:SS>

Michal_Mikulik1
Moderator
12 months ago
Hello,
another cause could be a previous backup failure. If a policy job run fails 2 times, it is not attempted for next 12 hours. See Global Attributes in Master Server Host Properties.
Regards
Michal
StefanosM
Level 6
12 months ago
frequency or calendar?
try to create a new, simple VMware policy with one client.
Do not copy an existing policy.
Select the client, do not use filter.
Create one Full schedule with frequency option. Open the window to cover the current time.

Do not change anything else.

What for ten minutes and check if the policy has run or not.
StefanosM
Level 6
12 months ago
please give us more details.
you have problem with one, more than one or all policies?
was the policy that is not running now, run and failed in the last 12 hours?
you can check the reports-> all log entries for clues why a policy is not running.
You can also run the commands and check the output
nbpemreq -predict_all -date <mm/dd/yyyy HH:MM:SS>
nbpemreq -due -date <mm/dd/yyyy HH:MM:SS>
- Broinrust
  Level 3
  12 months ago
  Thank you very much! Viewing the logs helped identify the problem. The problem was with backup repository
- Broinrust
  Level 3
  12 months ago
  Sorry, my bad.
  Problem with all VmWare spolicies
  No policies have been run in the last 12 hours
  Thanks for the advice, I'll look at the output and report