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NathanNieman's avatar
NathanNieman
Level 6
12 years ago

SharePoint backups

I will start with WHAT A PAIN IN THE BUTT>>!!!!!  Why is this so hard.

 

Ok I got a backup to work a week ago.  I started the backup it ran, and backup the files.  So I waited and it ran a day later and failed, and since they again has been failing.  I have had this issue from day 1...

Server

2008 RS

Netbackup 7.5.0.6

 

Sharepoing front end

2008 RS server

Running sharepoint 2010

Backup version on server is 7.5.0.6

 

Here is what I am getting when trying to back up this server.

11/5/2013 6:54:55 AM - Info nbjm(pid=5152) starting backup job (jobid=49870) for client uns4025-38, policy uns4025-38, schedule Diff  
11/5/2013 6:54:56 AM - estimated 0 Kbytes needed
11/5/2013 6:54:56 AM - Info nbjm(pid=5152) started backup (backupid=uns4025-38_1383652495) job for client uns4025-38, policy uns4025-38, schedule Diff on storage unit uns40-88-hcart3-robot-tld-2
11/5/2013 6:54:56 AM - started process bpbrm (6504)
11/5/2013 6:54:57 AM - Info bpbrm(pid=6504) uns4025-38 is the host to backup data from     
11/5/2013 6:54:57 AM - Info bpbrm(pid=6504) reading file list from client        
11/5/2013 6:54:57 AM - connecting
11/5/2013 6:55:01 AM - Info bpbrm(pid=6504) starting bpbkar32 on client         
11/5/2013 6:55:01 AM - connected; connect time: 00:00:04
11/5/2013 6:55:05 AM - Info bpbkar32(pid=0) Backup started           
11/5/2013 6:55:05 AM - Info bptm(pid=6920) start            
11/5/2013 6:55:05 AM - Info bptm(pid=6920) using 65536 data buffer size        
11/5/2013 6:55:05 AM - Info bptm(pid=6920) setting receive network buffer to 263168 bytes      
11/5/2013 6:55:05 AM - Info bptm(pid=6920) using 64 data buffers         
11/5/2013 6:55:05 AM - Info bptm(pid=6920) start backup           
11/5/2013 6:55:05 AM - Info bptm(pid=6920) backup child process is pid 7236.3588       
11/5/2013 6:55:05 AM - Info bptm(pid=6920) Waiting for mount of media id 1417L3 (copy 1) on server uns40-88. 
11/5/2013 6:55:05 AM - Info bptm(pid=7236) start            
11/5/2013 6:55:05 AM - Error bptm(pid=7236) socket operation failed - 10054 (at child.c.1296)      
11/5/2013 6:55:05 AM - mounting 1417L3
11/5/2013 6:55:06 AM - Error bpbrm(pid=6504) could not send server status message       
11/5/2013 6:55:08 AM - Info bpbkar32(pid=0) done. status: -536836945: invalid error number       
11/5/2013 6:55:08 AM - end writing
invalid error number(-536836945)
 
 
If I am on the front end of SharePoint I open backup, Archive, and restore and I can see the Microsoft SharePoint resources to backup.
 
when I click on restore I can see 2 fulls "26th, and 19th, and one diff which I ran on the 18th"
 
This should run every day.
 
What am I missing.  I have 4 other servers I need to get this working on, but heck his is a pain in the butt so far.
 
any help would be great.
 
 
 
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  • NathanNieman's avatar
    NathanNieman
    11 years ago

    And we have a fix

     

    http://www.symantec.com/business/support/index?page=content&id=TECH203759

     

    Some how the key was there on one server but not the others.

     

    Fixed with the above soltion and bam I have backups.  Will update in a day or two to make sure they are still working.

  • sri_vani's avatar
    sri_vani
    Level 6
    12 years ago

    Error bptm(pid=7236) socket operation failed - 10054

     

    Please verify this technote:

    http://www.symantec.com/business/support/index?page=content&id=TECH144003

     

     

  • NathanNieman's avatar
    NathanNieman
    Level 6
    12 years ago

    I can look into that but it really isn't that much data.  also different server versions.

  • Will_Restore's avatar
    Will_Restore
    Level 6
    12 years ago

    I have to agree about the pain.  It took us a while to get it rolling because there are many requirements that have to be followed absolutely.  We had group policies that had to adjusted and the next patch cycle broke them and it had to be done all over. 

     

    You likely have seen these technotes.  Go over them again, line by line and ensure everything is in place and nothing has changed.  You cannot deviate, you cannot shortcut, if you miss one item it won't work.

    http://www.symantec.com/business/support/index?page=content&id=TECH148598

    http://www.symantec.com/business/support/index?page=content&id=TECH146218

     

     

  • DG-2005's avatar
    DG-2005
    Level 5
    12 years ago

    Thank you for these... will be implementing Sharepoint into our enviornment as well here not too long from now.

  • sri_vani's avatar
    sri_vani
    Level 6
    12 years ago

    is the NetBackup Client service login account is configured to a domain account with SharePoint and local admin previlleges?

  • NathanNieman's avatar
    NathanNieman
    Level 6
    12 years ago

    This is how it is setup on the servers.  I am guessing this might be a issue.

     

     

  • Will_Restore's avatar
    Will_Restore
    Level 6
    12 years ago

    Yup, number 2 on the Configuration Checklist link posted above

     

    2. The NetBackup Client service should be started by a Domain Account