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Hendrik_Bezuide's avatar
Hendrik_Bezuide
Level 4
10 years ago
Solved

SLP do not work

From yesterday, I see that my slp’s don’t work.

Normal backup is running, but after that the slp does not start.

My tape drives are up, robot is up, I have run “nbstlutil stlilist –image_incomplete” it gives me report of all of them with a 2(in_progress) at the end, I am now stuck with this, how can I get the slp to work again.

7.6
Backup and Recovery
NetBackup
Windows Server (2003-2008)
  • mph999's avatar
    mph999
    10 years ago

    SLPs now have a window, so they will only perform secondary operations if the window is open, pretty much like a backup window.  Unless you specifically changed this, the window will be open as defult is 24/7.

    So, just to confirm ....

    If you run a new backup, does this duplicate ?

    Sometimes we see the issue where 'old' images are not duplicating but new ones are.

    The long and short of it though, is you need to look in the nbstserv log :

    Turn logging up 

    vxlogcfg -a -p 51216 -o 226 -s DebugLevel=6 -s DiagnosticLevel=6

    Wait long enough that duplications should have started - persoanlly I'd run a new backup to the SLP, make a note of the backupid and then wait for whatever time would be usual for your system to start the duplication.

    Turn logging back down

    vxlogcfg -a -p 51216 -o 226 -s DebugLevel=1 -s DiagnosticLevel=6  (these are the default levels)

    Then use vxlogview to process the log:

    vxlogview -p 51216 -o 226 -d all -t 01:00:00   (this would be the last 1 hours of log, relevant to when you run the command, adjust as necessary).

    nbstserv can be quite a busy log, so if you start by looking for the lines that contain the backup ID of the test backup you ran, you then get an idea of where to look in the log.  You should see if adding 'backupids' to a 'BID' file and submitting this to bpduplicate.

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  • Marianne's avatar
    Marianne
    Level 6
    10 years ago

    Can you confirm that nbstserv process is running?

    I experienced a situation a couple of years ago where SLP duplications stopped running when a disk full condition corrupted nblog.conf:

    SLP's stopped processing

  • Nicolai's avatar
    Nicolai
    Moderator
    10 years ago

    Is the SLP replication deffered - aka deactivated ?

    GUI -> Netbackup Mangement -> Storage -> Storage Lifecycle Policies - >

    Check if SLP processing is set to "Suspend secondary operations".

    Else you may need to re-start Netbackup.

  • Hendrik_Bezuide's avatar
    Hendrik_Bezuide
    Level 4
    10 years ago

    It is active, I suspend them and then activated them again, but it dit not help, so it is now activated
     

  • Nicolai's avatar
    Nicolai
    Moderator
    10 years ago

    And have you checked the SLP operation windows is open ?

    Else you may try re-restarting Netbackup

     

  • Hendrik_Bezuide's avatar
    Hendrik_Bezuide
    Level 4
    10 years ago

    Marianne the nbstserv process is running

    Nicolia not sure what you mean by SLP operantion window

  • revarooo's avatar
    revarooo
    Level 6
    10 years ago

    In the gui under Storage there is SLP Windows where you can have a window open where SLPs can only run during that open Window. If there is none set then they can run 24x7

     

  • Nicolai's avatar
    Nicolai
    Moderator
    10 years ago

    Netbackup 7.6 has a SLP windows function where you can tell SLP to process data. 

    If you are in a version below 7.6 it does not apply.

  • mph999's avatar
    mph999
    Level 6
    10 years ago

    SLPs now have a window, so they will only perform secondary operations if the window is open, pretty much like a backup window.  Unless you specifically changed this, the window will be open as defult is 24/7.

    So, just to confirm ....

    If you run a new backup, does this duplicate ?

    Sometimes we see the issue where 'old' images are not duplicating but new ones are.

    The long and short of it though, is you need to look in the nbstserv log :

    Turn logging up 

    vxlogcfg -a -p 51216 -o 226 -s DebugLevel=6 -s DiagnosticLevel=6

    Wait long enough that duplications should have started - persoanlly I'd run a new backup to the SLP, make a note of the backupid and then wait for whatever time would be usual for your system to start the duplication.

    Turn logging back down

    vxlogcfg -a -p 51216 -o 226 -s DebugLevel=1 -s DiagnosticLevel=6  (these are the default levels)

    Then use vxlogview to process the log:

    vxlogview -p 51216 -o 226 -d all -t 01:00:00   (this would be the last 1 hours of log, relevant to when you run the command, adjust as necessary).

    nbstserv can be quite a busy log, so if you start by looking for the lines that contain the backup ID of the test backup you ran, you then get an idea of where to look in the log.  You should see if adding 'backupids' to a 'BID' file and submitting this to bpduplicate.