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Marianne's avatar
Marianne
Level 6
14 years ago

SLP's stopped processing

My turn to ask for advice ...

NBU 7 on Solaris 10 master

Our customer has implemented SLP's which have been working fine.

We are now in the process of adding more media servers and gradually increasing LCP's (as per the Best Practice Guide). While waiting for new SLP duplications to kick in, I noticed that there were NO active duplications - not even the ones that worked well up to now.

nbstlutil stlilist -image_incomplete -U

shows output like this:

Image <client>_1291289293 for Lifecycle GOLD_...... is NOT_STARTED

2566 jobs in total!

I can find commands to suspend and/or cancel and activate specific SLP's again - but how do we 'kickstart' SLP's as a whole again?

We have already restarted NBU on the master, checked nbrb allocations, etc...

There are more than enough physical resources available.

There are two backups currently running. The Activity Monitor is normally filled with active duplication jobs this time of day.

PLEASE HELP!

  • Ok, this has been a very one-sided discussion....

    Problem solved:

    We also found that the nblog.conf was corrupt, but did not have root access to fix it.

    nbstserv could be started once nblog.conf was fixed. Duplications imeediately started kicking in.

  • I can look at all your comments today and smile about it all...

    I still experience new problems on a regular basis... and STILL panic when I can't find the solution soon enough... Having colleagues and customers expecting me to have the answers doesn't help! blush

  • Ok, this has been a very one-sided discussion....

    Problem solved:

    We also found that the nblog.conf was corrupt, but did not have root access to fix it.

    nbstserv could be started once nblog.conf was fixed. Duplications imeediately started kicking in.

  • There is actually so much output that I missed the "IN_PROCESS" at the top of the output list.

    I have found this post:

    https://www-secure.symantec.com/connect/forums/nb-655-duplication-based-storage-lifecycle-policies-not-lauched

    We will try the 'workaround' that is mentioned in the Solution (as soon as we can find an Admin with root access...crying).

    Next step will be to log a call with Support...

  • Seems nbstserv keeps on terminating...

    Last time anything was logged in the /usr/openv/logs/nbstserv folder was about 16:15 on 30 November...

  • Hi Marianne,

    We expect nothing else from you but to solve your own issues! :)