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Cappino's avatar
Cappino
Level 4
10 years ago

Snapshot Backup Error 156

Hi,

I have a problem with a VMware Snapshot backup (error 156). 

This policy has never given problems, obviously until today. The error is the following:

25-giu-2015 11.05.23 - Info nbjm (pid=27377) starting backup job (jobid=343423) for client 10.30.3.67, policy P_VMWare_AWP_2, schedule Full_Backup
25-giu-2015 11.05.23 - Info nbjm (pid=27377) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=343423, request id:{500EA23E-1B19-11E5-8CD7-E9808416F150})
25-giu-2015 11.05.23 - requesting resource STU_media-srvrm-01
25-giu-2015 11.05.23 - requesting resource master-srvrm-01.cogetech.it.NBU_CLIENT.MAXJOBS.10.30.3.67
25-giu-2015 11.05.23 - requesting resource master-srvrm-01.cogetech.it.NBU_POLICY.MAXJOBS.P_VMWare_AWP_2
25-giu-2015 11.05.23 - granted resource  master-srvrm-01.cogetech.it.NBU_CLIENT.MAXJOBS.10.30.3.67
25-giu-2015 11.05.23 - granted resource  master-srvrm-01.cogetech.it.NBU_POLICY.MAXJOBS.P_VMWare_AWP_2
25-giu-2015 11.05.23 - granted resource  MediaID=@aaaab;DiskVolume=PureDiskVolume;DiskPool=DP_media-srvrm-01;Path=PureDiskVolume;StorageServer=media-srvrm-01.cogetech.it;MediaServer=media-srvrm-01.cogetech.it
25-giu-2015 11.05.23 - granted resource  STU_media-srvrm-01
25-giu-2015 11.05.23 - estimated 12706792 kbytes needed
25-giu-2015 11.05.23 - begin Parent Job
25-giu-2015 11.05.23 - begin VMware: Start Notify Script
25-giu-2015 11.05.23 - Info RUNCMD (pid=10750) started
25-giu-2015 11.05.23 - Info RUNCMD (pid=10750) exiting with status: 0
Operation Status: 0
25-giu-2015 11.05.23 - end VMware: Start Notify Script; elapsed time 0:00:00
25-giu-2015 11.05.23 - begin VMware: Step By Condition
Operation Status: 0
25-giu-2015 11.05.23 - end VMware: Step By Condition; elapsed time 0:00:00
25-giu-2015 11.05.23 - begin VMware: Read File List
Operation Status: 0
25-giu-2015 11.05.23 - end VMware: Read File List; elapsed time 0:00:00
25-giu-2015 11.05.23 - begin VMware: Create Snapshot
25-giu-2015 11.05.24 - Info bpbrm (pid=26645) 10.30.3.67 is the host to backup data from
25-giu-2015 11.05.24 - Info bpbrm (pid=26645) reading file list from client
25-giu-2015 11.05.24 - Info bpbrm (pid=26645) start bpfis on client
25-giu-2015 11.05.24 - Info bpbrm (pid=26645) Starting create snapshot processing
25-giu-2015 11.05.24 - Info bpfis (pid=26651) Backup started
25-giu-2015 11.05.24 - snapshot backup of client 10.30.3.67 using method VMware_v2
25-giu-2015 11.05.24 - started process bpbrm (pid=26645)
25-giu-2015 11.05.26 - Critical bpbrm (pid=26645) from client 10.30.3.67: FTL - VMware_freeze: VIXAPI freeze failed unknown client 10.30.3.67: SYM_VMC_FAILED_TO_GET_OBJECT_PROPERTY
25-giu-2015 11.05.26 - Critical bpbrm (pid=26645) from client 10.30.3.67: FTL - VMware error received: The object has already been deleted or has not been completely created
25-giu-2015 11.05.26 - Critical bpbrm (pid=26645) from client 10.30.3.67: FTL - snapshot processing failed, status 156
25-giu-2015 11.05.26 - Critical bpbrm (pid=26645) from client 10.30.3.67: FTL - snapshot creation failed, status 156
25-giu-2015 11.05.26 - Warning bpbrm (pid=26645) from client 10.30.3.67: WRN - ALL_LOCAL_DRIVES is not frozen
25-giu-2015 11.05.26 - Info bpfis (pid=26651) done. status: 156
25-giu-2015 11.05.26 - Info bpfis (pid=0) done. status: 156: snapshot error encountered
25-giu-2015 11.05.26 - end writing
Operation Status: 156
25-giu-2015 11.05.26 - end VMware: Create Snapshot; elapsed time 0:00:03
25-giu-2015 11.05.26 - begin VMware: Stop On Error
Operation Status: 0
25-giu-2015 11.05.26 - end VMware: Stop On Error; elapsed time 0:00:00
25-giu-2015 11.05.26 - begin VMware: Delete Snapshot
25-giu-2015 11.05.27 - Info bpbrm (pid=26667) Starting delete snapshot processing
25-giu-2015 11.05.27 - Info bpfis (pid=0) Snapshot will not be deleted
25-giu-2015 11.05.27 - Info bpfis (pid=26670) Backup started
25-giu-2015 11.05.27 - Critical bpbrm (pid=26667) from client 10.30.3.67: cannot open /usr/openv/netbackup/online_util/fi_cntl/bpfis.fim.10.30.3.67_1435223123.1.0
25-giu-2015 11.05.27 - Info bpfis (pid=26670) done. status: 1542
25-giu-2015 11.05.27 - end VMware: Delete Snapshot; elapsed time 0:00:01
25-giu-2015 11.05.27 - Info bpfis (pid=0) done. status: 1542: An existing snapshot is no longer valid and cannot be mounted for subsequent operations
25-giu-2015 11.05.27 - started process bpbrm (pid=26667)
25-giu-2015 11.05.27 - end writing
Operation Status: 1542
25-giu-2015 11.05.27 - end Parent Job; elapsed time 0:00:04
Operation Status: 156
snapshot error encountered  (156)

 

Thanks for the support.

 

Regards.

 

  • Please check if target VM really exists now.

    What is your Primary VM identifier? 10.30.3.67 seems like IP address. Check if VM and VMware tools is running. Also ask VMware admin to check vCenter and ESXi logs. Any clue for failed API query may exist.

2 Replies

  • Please check if target VM really exists now.

    What is your Primary VM identifier? 10.30.3.67 seems like IP address. Check if VM and VMware tools is running. Also ask VMware admin to check vCenter and ESXi logs. Any clue for failed API query may exist.

  • Hi Yasuhisa,
    thanks for the reply, I did check the administrator VMware VM tools if they were installed on that machine and actually were not installed !!
    I was reinstalled and now the backup is going.
    Thanks a lot!

    regards,
    Daniele