Snapshot Error 156

Hi

Take a look this TN https://packages.vmware.com/tools/versions . It contains all versions of VMware tools, and the followings informations

# Column 1: Tools version on NGC/VI Client
# Column 2: ESXi server version.'esx/0.0' indicates that the tools version is not yet bundled with ESXi.
# Column 3: Tools version on guest Setup/About page
# Column 4: ESXi server build number

Your VMwaretools version is one of them

These are the VMware Tools Release Notes, can you check it? I've checked them and I foud only one issue for "Quiesce" on version 10.1.0...There are 2 build numbers for this version, can you check? Maybe one of them can help you.

http://pubs.vmware.com/Release_Notes/en/vmwaretools/1010/vmware-tools-1010-release-notes.html

http://pubs.vmware.com/Release_Notes/en/vmwaretools/1010/vmware-tools-1015-release-notes.html

http://pubs.vmware.com/Release_Notes/en/vmwaretools/1010/vmware-tools-1017-release-notes.html

Ohter thing, Its seems a windows vss problem, specially with the error message that you posted.

Error:
vCenter showing "The guest OS has reported an error during quiescing. The error code was: 5 The error message was: 'VssSyncStart' operation failed: IDispatch error #8454....."

Regards,

Thiago Ribeiro

Hello spider328 tgray21,

I found this from NetBackup for VMware Administrator's Guide, pag 277. Take a look.

Can you check if it can be applied to your environments?

http://pubs.vmware.com/vsphere-6-0/index.jsp?topic=%2Fcom.vmware.vddk.pg.doc%2FvddkBkupVadp.9.6.html&resultof=%22Volume%22%20%22volum%22%20%22Shadow%22%20%22shadow%22%20%22Copy%22%20%22copi%22%20%22Service%22%20%22servic%22%20%22Quiescing%22%20%22quiesc%22%20

Regards,

Thiago

Hello 

Disable the quiescing while doing the backup see if that works

you can disable quiescing form advanced options from VMware tab of Netbackup policy.

keep in mind , disabling the quiescing will not flush any data in memory to disk at the time of backups.. so the data in memory does not capture in snapshots.