Forum Discussion

arsalanali's avatar
arsalanali
Level 4
13 years ago

Socket write failed while taking backup

Hello everyone,

i'm getting above error while stating my backup. and i'm unable to communicate with my client(host). it also says socket write failed when i refresh the client status.

OS   AIX 5.3

Netbackup 6.5.6

Client  RedHat Linux

 

any ideas..

waiting for your kind response.

Backing Up
Backup and Recovery
Error messages
NetBackup
  • Marianne's avatar
    Marianne
    13 years ago

    Two things are needed for server -> client comms:

    TCP/IP ports: verify 13724 (vnetd) is open in both directions and iptables is stopped and disabled on Linux client.

    Hostname lookup: forward and reverse lookup is needed. With mixed OS config, easiest to add /etc/hosts entries on server and client.

    Please do the following:

    Create bpcd folder in /usr/openv/netbackup/logs on the RHEL client.

    Do the following on the master:

    bptestbpcd -client <client-name> -verbose -debug.

    Please post output of bptestbpcd as well as client's bpcd log file. Please post log as attachment.

  • Marianne's avatar
    Marianne
    Level 6
    13 years ago

    Two things are needed for server -> client comms:

    TCP/IP ports: verify 13724 (vnetd) is open in both directions and iptables is stopped and disabled on Linux client.

    Hostname lookup: forward and reverse lookup is needed. With mixed OS config, easiest to add /etc/hosts entries on server and client.

    Please do the following:

    Create bpcd folder in /usr/openv/netbackup/logs on the RHEL client.

    Do the following on the master:

    bptestbpcd -client <client-name> -verbose -debug.

    Please post output of bptestbpcd as well as client's bpcd log file. Please post log as attachment.

  • arsalanali's avatar
    arsalanali
    Level 4
    13 years ago

    well..it seems that mail admin forgot to enter backserver entry in /etc/hosts file. After he did it,socket error is gone...

     

    thanx again