SQL Backups run fine, but parent job ends with error 636
I have 2 backups that are giving me this problem.
They are running full sql backups, and it is telling me that the DBs are backed up, I can see them in the SQL Restore Console, and it is all ok, but it is anoying and puzzling why I am getting this error message.
I read a bunch of articles, but never found one related to SQL with this error message.
Master Server: Windows 2008 R2
Media Server: windows 2008 R2
Netbackup version: 7.5.0.4
Client Version: 7.1.0.4
One of the odd things I found, is that the parent job on both servers are failing after 2hs, then I get a second attempt that is the one that finishes the job, and it also runs for 2hs.
And here is the ending of one of the parent jobs, showing no fails.
12/12/2012 11:49:53 p.m. - Info dbclient(pid=11640) <15> operations succeeded. <0> operations failed.
Any ideas what I could do to get rid of this error message?
Thanks in advance.
You didn't say if there was a firewall in your environment, but I will go on the assumption that there is.
Could you please check the KeepAliveTime value on your master and media server? It may be set to two hours. Try setting it to 15 minutes.
Adjusting the TCP KeepAliveTime parameter
http://symantec.com/docs/HOWTO56221