Forum Discussion

William_Jansen_'s avatar
William_Jansen_
Level 5
9 years ago

SQL Instance Registration fails - error 25 - Validation ErrorStatus code: 25 cannot connect on socke

Hi

When we try and register a lot of SQL servers, at some point it's like the SQL Instance registration feature becomes unstable. Even servers that did work stops working. When we try and register new servers, It's like it waits a long time for timout and then we get the attached error message...

Any help on a process to restart, without cycling netbackup entirely to get it working again?

7.7
Register SQL Instance
Windows Server (2003/2008)
  • William_Jansen_'s avatar
    William_Jansen_
    9 years ago

    Seems to be a bug in NBARS. After restarting nbars or "Netbackup Agent Request Server". The gui and the command line is working again. I havent seen a fix for this in 7.7.3. But after the fix, the registration process is working as designed.

    Thanks for all the help and patience guys!

    New screenshot for those intrested.

  • William_Jansen_'s avatar
    William_Jansen_
    Level 5
    9 years ago

    Screenshow with a registration proces and bptestbpcd

    • Marianne's avatar
      Marianne
      Level 6
      9 years ago

      Nothing easy when you post.... :smileywink:

      It is not even clear where the status 25 is coming from - master or client...

      I would look at bpcd log on master and client for clues... 

      • Michal_Mikulik1's avatar
        Michal_Mikulik1
        Moderator
        9 years ago

        Hello,

        several notes:

        1/ in a such situation test if mere filesystem backup works for the sql client

        2/ you are talking about registering a lot of servers however there are only two instances in the printscreen.. registration is performed via CLI or GUI?

        3/ if you are talking about sql servers which did good but they dont work now - you mean their re-registration, or common backup here?

        Overall looks like something "environmental specific" for me..

        Michal