Forum Discussion

haboulainain's avatar
haboulainain
Level 3
8 years ago

srd-staticfiles.cab file failed please make sure that the file exist

Hello

i have a problem with BMR's configuration on  Windows 2008 R2 server, when I want to create the SRT an error appears: "the extraction d: \ progem files \ Veritas \ netbackup \ Baremetal \ server \ srd-staticfiles.cab file .

I have checked on the specified folder and i found that the srd-staticfiles.cab file exists. I did a media server installation repair, but the result was the same. Also, when I want to configure the PXE service an error message appears: The BMX PXE Service failed to start. Check the system event log or tryre-running bmrsetupboot.exe. Thank you in advance for your help.

.

  • haboulainain's avatar
    haboulainain
    8 years ago

    Finally we found the solution, we just need to start the console BMR Boot Server Assistant on Run as administrator

  • haboulainain's avatar
    haboulainain
    Level 3
    8 years ago

    Finally we found the solution, we just need to start the console BMR Boot Server Assistant on Run as administrator

  • haboulainain's avatar
    haboulainain
    Level 3
    8 years ago

    Hello

    i have a problem with BMR's configuration on  Windows 2008 R2 server, when I want to create the SRT an error appears: "the extraction d: \ progem files \ Veritas \ netbackup \ Baremetal \ server \ srd-staticfiles.cab file .

    I have checked on the specified folder and i found that the srd-staticfiles.cab file exists. I did a media server installation repair, but the result was the same. Also, when I want to configure the PXE service an error message appears: The BMX PXE Service failed to start. Check the system event log or tryre-running bmrsetupboot.exe. Thank you in advance for your help.

    • Michal_Mikulik1's avatar
      Michal_Mikulik1
      Moderator
      8 years ago

      Hello,

      first check 2 simple things:

      - your permissions

      - free space on drive where you save SRT

      If it is not a simple cause like this, I recommend to open support case because it looks like very specific issue (I have never met it during many years with NBU).

      Regards

      Michal

      • haboulainain's avatar
        haboulainain
        Level 3
        8 years ago

        thanks for your return, 
        Part of the problem was the permission, I modified the permissions and now I dont have the first error,but it returns an other erreur ( See the attached image ) 

        I have seen this article:https://www.veritas.com/support/en_US/article.000100765

        Mcaffe is not installed and the ADK is installed on the default location

        Regards