Forum Discussion

HankHill's avatar
HankHill
Level 5
13 years ago

Status code 156 backing up snapshots.

I'm getting a lot of status 156 all with the WRN - All Local Drives not frozen.  Some are old 2000 VMs.  Some are 2008r2.  Really no rhyme or reason I can come up with.  I've been looking at support center posts all day and none of them seem to have a solution for me. 

 

06/08/2012 21:00:00 - Info nbjm(pid=6288) starting backup job (jobid=95286) for client <server name>, policy LON-SUN_2, schedule Daily_Diff  
06/08/2012 21:00:00 - Info nbjm(pid=6288) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=95286, request id:{0990DA43-7F18-4481-804E-06D7FADC6F52})  
06/08/2012 21:00:00 - requesting resource LON-CORP
06/08/2012 21:00:00 - requesting resource <master server>.NBU_CLIENT.MAXJOBS.<server name>
06/08/2012 21:00:00 - requesting resource <master server>.NBU_POLICY.MAXJOBS.LON-SUN_2
06/08/2012 21:00:00 - awaiting resource LON-CORP - No drives are available
06/08/2012 21:23:08 - granted resource <master server>.NBU_CLIENT.MAXJOBS.<server name>
06/08/2012 21:23:08 - granted resource <master server>.NBU_POLICY.MAXJOBS.LON-SUN_2
06/08/2012 21:23:08 - granted resource 81D807
06/08/2012 21:23:08 - granted resource LON_CI_D3
06/08/2012 21:23:08 - granted resource LON-CORP
06/08/2012 21:23:08 - started
06/08/2012 21:23:09 - estimated 0 Kbytes needed
06/08/2012 21:23:09 - begin Parent Job
06/08/2012 21:23:09 - begin Flash Backup Windows, Start Notify Script
06/08/2012 21:23:09 - Info RUNCMD(pid=7892) started            
06/08/2012 21:23:09 - Info RUNCMD(pid=7892) exiting with status: 0         
Status 0
06/08/2012 21:23:09 - end Flash Backup Windows, Start Notify Script; elapsed time: 00:00:00
06/08/2012 21:23:09 - begin Flash Backup Windows, Step By Condition
Status 0
06/08/2012 21:23:09 - end Flash Backup Windows, Step By Condition; elapsed time: 00:00:00
06/08/2012 21:23:09 - begin Flash Backup Windows, Read File List
Status 0
06/08/2012 21:23:09 - end Flash Backup Windows, Read File List; elapsed time: 00:00:00
06/08/2012 21:23:09 - begin Flash Backup Windows, Create Snapshot
06/08/2012 21:23:12 - started process bpbrm (10036)
06/08/2012 21:23:15 - Info bpbrm(pid=10036) <server name> is the host to backup data from     
06/08/2012 21:23:16 - Info bpbrm(pid=10036) reading file list from client        
06/08/2012 21:23:16 - Info bpbrm(pid=10036) start bpfis on client         
06/08/2012 21:23:16 - begin Create Snapshot
06/08/2012 21:23:16 - Info bpfis(pid=1540) Backup started           
06/08/2012 21:23:16 - snapshot backup of client <server name> using method VMware
06/08/2012 21:29:20 - Critical bpbrm(pid=10036) from client <server name>: FTL - snapshot creation failed, status 156   
06/08/2012 21:29:21 - Warning bpbrm(pid=10036) from client <server name>: WRN - ALL_LOCAL_DRIVES is not frozen    
06/08/2012 21:29:21 - Info bpfis(pid=1540) done. status: 156          
06/08/2012 21:29:21 - end Create Snapshot; elapsed time: 00:06:05
06/08/2012 21:29:21 - end writing
Status 156
06/08/2012 21:29:21 - end Flash Backup Windows, Create Snapshot; elapsed time: 00:06:12
06/08/2012 21:29:21 - begin Flash Backup Windows, Stop On Error
Status 0
06/08/2012 21:29:21 - end Flash Backup Windows, Stop On Error; elapsed time: 00:00:00
06/08/2012 21:29:21 - begin Flash Backup Windows, Delete Snapshot On Exit
06/08/2012 21:29:21 - begin Flash Backup Windows, Delete Snapshot On Exit
06/08/2012 21:29:25 - started process bpbrm (5296)
06/08/2012 21:29:32 - end writing
Status 0
06/08/2012 21:29:32 - end Flash Backup Windows, Delete Snapshot On Exit; elapsed time: 00:00:11
06/08/2012 21:29:32 - begin Flash Backup Windows, End Notify Script
06/08/2012 21:29:32 - Info RUNCMD(pid=10932) started            
06/08/2012 21:29:32 - Info RUNCMD(pid=10932) exiting with status: 0         
Status 0
06/08/2012 21:29:32 - end Flash Backup Windows, End Notify Script; elapsed time: 00:00:00
Status 156
06/08/2012 21:29:32 - end Flash Backup Windows, Delete Snapshot On Exit; elapsed time: 00:00:11
snapshot error encountered(156)

Backup and Recovery
NetBackup
  • Marianne's avatar
    Marianne
    Level 6
    13 years ago

    Without knowing which documentation you had a look at and what troubleshooting steps you have performed, it is very difficult (impossible) to give advice.

    This TN has helped me personally to find reason for status 156 in my test environment (I did not find bpfis logs helpful):  http://www.symantec.com/docs/HOWTO44492

    In my environment, RDM disks caused 156.
    Workaround:
    Either install client software in VM or use Shapshot Client...
     
    Please let us know if you have explored all possible reasons listed in TN.
  • BTLOMS's avatar
    BTLOMS
    Level 5
    13 years ago

    These are the causes for 156 that i have seen:

     

    1. Low disk space on the LUN where the VM exists

    2. Upgrade the VMWare tools

    Disable the  application quiesceing and do the following
    on the guest VM guest, create a file in  \VMware\VMware Tools\tools.conf
    Add this to the file:


    [vmbackup]
    vss.disableAppQuiescing = true

     

    Close/save the file and then restart the guest.

  • V4's avatar
    V4
    Level 6
    13 years ago

    NetBackup Master version ????

    Backup host version ???

    ESX/i version ????

    Do you see any events logged under vSphere or vCenter ???

    Does it happens randomly with any guest or perticular one ???

  • V4's avatar
    V4
    Level 6
    13 years ago

    Does this VM have independent disk assigned ? If so then deploy agent within Guest VM, Independent disk cannot be captured with snapshots.

  • Bonga_Nozibele's avatar
    Bonga_Nozibele
    Level 3
    13 years ago

    From my experience, I would normally get a 156 if there's a snapshot that already exists either on VCenter or on the mountpoint(if you doing VCB backups). In that case you'd  need to delete the existing snapshot and try the backup again.