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16ris10's avatar
16ris10
Level 6
13 years ago

Status Code 25: cannot connect on socket

Master Server: udin06  - (Solaris10 – NBU 7.1)

Client: sdib, or sdin (two interfaces, B at end is the backup interface) – Solaris10

Backup failing with Status 25, cannot connect or socket. Through GUI hostproperties too, it doesnt connect.

IP address and Names have been changed for security reasons.

I won’t be able to provide the logs, but let me know what specifically are you loking for? Or give me sometime, i’ll change few things and would post asap. Would appreciate if it could be done without the logs cause they’re too big to change IPs and hostnames. Although the problem doesn’t seem difficult to tackle but I’ve spent days just to get this error fixed, but all in waste. Seems like a firewall issue but not sure.

All the commands were run from Master server.

Me@udin06:/usr/openv/netbackup/bin> sudo ./bpclntcmd -hn sdib01

host sdib01: sdib01.my.company.com at 192.160.170.40

aliases:     sdib01.my.company.com     sdib01     192.160.170.40

 

Me@udin06:/usr/openv/netbackup/bin> sudo ./bpclntcmd -hn sdin01

host sdin01: sdin01.my.company.com at 155.60.210.100

aliases:     sdin01.my.company.com     sdin01     155.60.210.100

 

Me@udin06:/usr/openv/netbackup/bin> sudo ./bpclntcmd -ip 192.160.170.40

host 192.160.170.40: sdib01.my.company.com at 192.160.170.40

aliases:     sdib01.my.company.com     192.160.170.40

 

Me@udin06:/usr/openv/netbackup/bin> sudo ./bpclntcmd -ip 155.60.210.100

host 155.60.210.100: sdin01.my.company.com at 155.60.210.100

aliases:     sdin01.my.company.com     155.60.210.100

 

-

 

Me@udin06:/usr/openv/netbackup/bin/admincmd> sudo ./bptestbpcd -client sdin01

<16>bptestbpcd main: Function ConnectToBPCD(sdin01) failed: 25

cannot connect on socket

ping

Me@udin06:/usr/openv/netbackup/bin/admincmd> sudo ./bptestbpcd -client sdib01

^C

 

-

 

Me@udin06:/usr/openv/netbackup/bin/admincmd> telnet sdin01 bpcd

Trying 155.60.210.100...

telnet: Unable to connect to remote host: Connection refused

 

Me@udin06:/usr/openv/netbackup/bin/admincmd> telnet sdib01 bpcd

Trying 192.160.170.40...

telnet: Unable to connect to remote host: Connection timed out 

  • This means udin06 can not communicate with sdib01. There are no available route from udin06 to sdib01.
    You should talk with network team, and OS team as well.

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