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Slartybardfast's avatar
7 years ago

Status error 225 from all backup jobs from a media server

Good Morning Forum

I am hoping for a little guidance on this issue, as it has me scratching my head.

Searching the internet and VOX community  has a possible software version mismatch. But this is not the case in my situation Master (W2k8R2) and Media (W2k12R2) are running 8.1.2. excerp from bpbkar log on client.

Any assistance or guidance would be greatly appreciated.

06:47:16.135 [19724.5332] <16> tar_tfi::processException: An Exception of type [SocketWriteException] has occured at: Module: @(#) $Source$ $Revision$ , Function: TransporterRemote::write[2](), Line: 338 Module: @(#) $Source$ $Revision$ , Function: Packer::getBuffer(), Line: 662 Module: tar_tfi::getBuffer, Function: D:/NB/8.1.2/src/cl/clientpc/util/tar_tfi.cpp, Line: 312 Local Address: 0.0.0.0:0 Remote Address: 0.0.0.0:0 OS Error: 10053 (An established connection was aborted by the software in your host machine. ) Expected bytes: 262144

06:47:16.151 [19724.5332] <2> tar_base::V_vTarMsgW: FTL - socket write failed

06:47:16.151 [19724.5332] <2> tar_backup_tfi::getBuffer: INF - error encountered while getting buffer:<err=-1026>

06:47:16.151 [19724.5332] <16> tar_tfi::processException: An Exception of type [SocketWriteException] has occured at: Module: @(#) $Source$ $Revision$ , Function: TransporterRemote::write[2](), Line: 338 Module: @(#) $Source$ $Revision$ , Function: Packer::getBuffer(), Line: 662 Module: tar_tfi::getBuffer, Function: D:/NB/8.1.2/src/cl/clientpc/util/tar_tfi.cpp, Line: 312 Local Address: 0.0.0.0:0 Remote Address: 0.0.0.0:0 OS Error: 10053 (An established connection was aborted by the software in your host machine. ) Expected bytes: 262144

06:47:16.151 [19724.5332] <2> tar_base::V_vTarMsgW: FTL - socket write failed

06:47:16.151 [19724.5332] <2> tar_backup_tfi::getBuffer: INF - error encountered while getting buffer:<err=-1026>

06:47:16.151 [19724.5332] <2> tar_base::V_vTarMsgW: ERR - tar file write error (14)

 

 

 

  • You need to troubleshoot on the problematic media server - bpbrm and bptm logs as a start. 
    Ensure there is sufficient space on the media server to write logs. 
    Check contents of  SIZE_ and NUMBER_DATA_BUFFERS on the media server.
    Maybe NET_BUFFER_SZ as well. 

    Status Code manual says to also check bpdbm and admin logs on the master. 
    Create log folders if they do not exist. 
    NBU needs to be restarted to enable bpdbm logging.

    PS: 
    I have also seen status 225 where the master server ran out of space.
    Please double-check. 

  • You need to troubleshoot on the problematic media server - bpbrm and bptm logs as a start. 
    Ensure there is sufficient space on the media server to write logs. 
    Check contents of  SIZE_ and NUMBER_DATA_BUFFERS on the media server.
    Maybe NET_BUFFER_SZ as well. 

    Status Code manual says to also check bpdbm and admin logs on the master. 
    Create log folders if they do not exist. 
    NBU needs to be restarted to enable bpdbm logging.

    PS: 
    I have also seen status 225 where the master server ran out of space.
    Please double-check. 

    • Slartybardfast's avatar
      Slartybardfast
      Level 5

      Hi Marianne,

      Thanks for your input and I will mark you post as the answer. The issue is resolved. I did double check disk space and trawled through the logs. The only change I made was to remove the NET_BUFFER_SZ on the master and media servers as this is no longer a valid tuneable parameter.