Storage Lifecycle Policies never run duplications
Hello, we have Master server 7.6.1.2 on RedHat Linux 6.3 and Media server 7.6.0.4 on RedHat Linux 6.5. These versions are past EOL support but are looking for any help digging into the SLP issue while we work on upgrades.
We have defined many Storage Lifecycle Policies to first Backup to an AdvancedDisk (no MSDP), then Duplicate twice to tape with separate Volume Pools and retention. This worked fine in the past but about a week ago we had some backups stuck queued and restarted the master applications. Since then, some SLPs have never run their duplications. How do we force duplications to run or check the status of these SLP?
The SLP are Active and have images "IN_PROCESS" as below:
# nbstlutil stlilist -image_incomplete -U -mediaserver xxxxx Image xxxxx_1532931165 for Lifecycle PDC_Standard_2 is IN_PROCESS Image xxxxx_1532932029 for Lifecycle PDC_Standard_2 is IN_PROCESS Image xxxxx_1532932187 for Lifecycle PDC_Standard_2 is IN_PROCESS Image xxxxx_1532934683 for Lifecycle PDC_NFS is IN_PROCESS Image xxxxx_1532965377 for Lifecycle PDCNEW_Standard is IN_PROCESS Image xxxxx_1532965378 for Lifecycle PDCNEW_Standard is IN_PROCESS Image xxxxx_1532965379 for Lifecycle PDCNEW_Standard is IN_PROCESS # nbstlutil report SLP Name: (state) Number of copies: Size: PDCNEW_Standard (active) 12 44073 MB PDC_NFS (active) 16 424036 MB PDC_Standard_2 (active) 46 9331523 MB
Thank you,
Will
Run "nbstlutil list -lifecycle <slp_name> -image_incomplete" command. This will list all backupids that are pending duplciation for that particular SLP. Now pick couple of backupids and search for them in the nbstserv processed logs (which you have already processed).
This will show you all lines from nbstserv logs for that particular backupid and will provide some information why it was not part of duplication batch.
Sometimes I have seen such issues get resolved after service restart on Master server.