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Harshadn's avatar
Harshadn
Level 0
4 years ago

SUN Storagetek SL500 not working

Hello,

       I have SL500 SUN SOLARIES Tape library. but his Robotic unit not moving UP AND DOWN . but it able to move front to back during installation. Also StorageTek Library Console unable to take console from the console port showing blank screen. also pinging succesfuly to IP address but  unable to access public port. 

     Please Guide us what thing need to fixed this issue.

         

1 Reply

  • "Service Robot" and "Service Required" tells you to log a call with Oracle or your local maintenance partner.