Forum Discussion

goose325's avatar
goose325
Level 3
5 years ago

SYMCnbclt pkg installation is failing

I'm attempting to install Netbackup 7.7.3 to my master server but keep running into tthe following error while attempting to install the SYMCnbclt package:  Failed to install SYMCnbclt.pkg

 cp to client [1048]: pkgadd not found [No such file or directory]

error: Detected a failure running cp to client Solaris Solaris 10/

I've checked the permissions on both /tmp and /var/tmp and they are wide open.  The pkgadd command is on the system and works as advertised (as well as pkginfo and pkgrm).  The output from the job isn't of much help.  Can someone please assit?

Thanks

 

 

 

 

 

7.7
Solaris

6 Replies

  • davidmoline's avatar
    davidmoline
    Level 6
    5 years ago

    Hi goose325 

    I hope the failure is part of installing the master server and you are not attempting to install a client bundle on top of a running master server (which includes the client package). 

    So assuming the above is true - have you seen this article https://www.veritas.com/content/support/en_US/article.100034255 - given your comments on the permissions on /tmp and /var/tmp I assume you may have. 

    What is required to understand the problem is the installation logs (each package should have its own log and there will be a - the location of which should be displayed to the terminal during the installation (usually /tmp/install_trace.nnnnn and\or /tmp/install_SYMCnbclt_trace.nnnnn).

    See if this helps you understand what is causing the failure and if you still need help, reply with these installation logs attached and the output from the terminal session you ran the install from.

    Good luck
    David

    • goose325's avatar
      goose325
      Level 3
      5 years ago

      I am attempting to install the master server using an ansible playbook.  The first two packages are installing correctly and there are install logs available from the SYMCnetbp and SYMCpbx packages indicating that they have installed correctly.  After the pbx install the SYMCnbclt package tries to install but fails with the error messages mentioned above.  Due to the nature of the servers I'm unable to upload install logs.

      • davidmoline's avatar
        davidmoline
        Level 6
        5 years ago

        HI goose325 

        I think you may be on your own here - there are some ansible playbooks about on github, although most of these are around client deployments. 

        I question why you might want to use ansible for the master server - it shouldn't be something you install that frequently that using the native installer needs to be replaced (I'm sure you have your reasons - but for the time spent trying to make it work, you could probably have installed the master server 10x over).

        Finally - why are you installing such an old version of NetBackup - 7.7.3 has reached end of life (and is now on extended support only). 

        Cheers
        David

  • Marianne's avatar
    Marianne
    Level 6
    5 years ago

    goose325 

    Are you trying to install Solaris client software on already installed/running Solaris master server?
    No need to do this. Solaris Client binaries is already installed along with Server sofware.