Forum Discussion

Zahid_Haseeb's avatar
Zahid_Haseeb
Moderator
15 years ago

Tape Cartrige changes name in NBU

Environment

NBU Server = 7

OS = win2008

 

i am using NBU Server with an HP 4mm Tape Drive. Backup is going successful but some time it happens when i put the tape cartrige, the NBU Server take it(Tape cartrige) with a different name and the backup does not starts. 

 

Like i have a tape cartrige with name A00000 which was taking the backup successful yesterday and today it changed its name to A00001 when i saw in Activity Monitor.

 

 

 

ANy help will be appriciated

7.1.x and Earlier
Backup and Recovery
NetBackup
  • Marianne's avatar
    Marianne
    15 years ago

    Seems we constantly misunderstand one another...

    Before you try and label with new media-id:

    (as per one of my previous posts)

    First, add a new media id in the Media GUI and assign it to a volume pool.

    I have also posted a link to this discussion that explains stadalone media management:

    https://www.veritas.com/connect/forums/netbackup-70-standalone-drive

    Extract:

    Say you have 6 physical tapes and you decide to put labels/stickers on them:
    A00001
    A00002
    A00003
    A00004
    A00005
    A00006

    You next go to Media Gui and add new volumes: A00001 - 6
    Ensure density matches that of the tape drive and select a pool.

    Once added, you insert tape A00001 into the tape drive, wait for the 'Ready' light on the drive, then use bplabel as per the TechNote:
    bplabel -m A00001 -d hcart -o -p NetBackup -u 0

    Repeat for rest of tapes.

  • J_H_Is_gone's avatar
    J_H_Is_gone
    Level 6
    15 years ago

    Are you using a tape library and tapes with BAR CODES, or are you using a stand alone tape drive?

  • Yasuhisa_Ishika's avatar
    Yasuhisa_Ishika
    Level 6
    15 years ago

    You use standalone 4mm tape  drive, right?

    If so , didn't you replace new unlabeled tape? NetBackup add it as a new volume when inserted tape in standalone drive has no labeled.

    To prevent this, add a volume and label it before you start to use it.

  • Andy_Welburn's avatar
    Andy_Welburn
    Level 6
    15 years ago

    and I may be mis-interpreting the question (which isn't the first & probably won't be the last time!), but don't you have to run a physical inventory (vmphyinv) or some such so that NB knows what tape is in the drive?

  • J_H_Is_gone's avatar
    J_H_Is_gone
    Level 6
    15 years ago

    If I have a tape that has already been written to then it has that written id on it.

    When you put it into the tape drive it should read that.

    In my case I have tape H00122 that was already written to so it has an id

    I put it in my stand alone tape drive

    If I go to gui/ activity monitor drives tab, it shows me the id of that tape I put in.

    Now if it does not exist in the volmgr database thne I have to do a manual add of the tape.

    So for that example.

    I put the tape in

    I go to gui /media

    new volume

    tape / whatever type/ H00122

    I wonder if he is missing that step?

  • Zahid_Haseeb's avatar
    Zahid_Haseeb
    Moderator
    15 years ago

    Thanks all friends for you kins help. Yes i have a standalone drive name HP with 4mm and i am not using any Tape library.

     

    What i have come to know from your replies that i have to assign a label and a volume to the Tape Cartrige . right ?

  • Marianne's avatar
    Marianne
    Level 6
    15 years ago

    There have been quite a number of discussions on this forum on how to use standalone tape drives, e.g.

    https://www-secure.symantec.com/connect/forums/netbackup-654-standalone-tape-drive

    https://www-secure.symantec.com/connect/forums/netbackup-70-standalone-drive

    Also have a look at this TN: http://www.symantec.com/business/support/index?page=content&id=TECH56903

     

  • Yasuhisa_Ishika's avatar
    Yasuhisa_Ishika
    Level 6
    15 years ago
    You have to create and label volumes if you want to use them with appropriate volume name using standalone drives.
  • Zahid_Haseeb's avatar
    Zahid_Haseeb
    Moderator
    15 years ago

    Thanks all I have come to know the handling of tape cartridge with a standalone Tape Drive. But i am not able to re-label the Tape Cartridge even i follow the notes of marianne.

     

     

     

    C:\Program Files\VERITAS\NetBackup\bin\Admincmd>bpexpdate.exe -m A00003 -d 0
    Media A00003 is due to expire at 01/01/1970 05:00:00
    Are you sure that the data on this media is not critical to
    your business, and you are sure you want to delete A00003 y/n (n)? yes
    requested media id is not assigned to this host in the EMM databaseC:\Program Files\VERITAS\NetBackup\bin\goodies>available_media.cmd
     
     

     

    media   media   robot   robot   robot   side/   ret    size     status
     ID     type    type      #     slot    face    level  KBytes
    ----------------------------------------------------------------------------
    CatalogBackup pool
     
     
    DataStore pool
     
     
    NetBackup pool
     
    A00003  4MM      NONE     -       -      -       -     -        AVAILABLE
     
    None pool
     
    A00009  4MM      NONE     -       -      -       -     -        AVAILABLE
     
     
     
     
    C:\Program Files\VERITAS\NetBackup\bin\Admincmd>bplabel.exe -m A00009 -d 4mm -o
    -p Netbackup -u 0
    Error reported by media operation: resource request failed
     
     
    When i try to label from GUI i faced the attached result in the Activity Monitor
     
     
  • Zahid_Haseeb's avatar
    Zahid_Haseeb
    Moderator
    15 years ago

    I would like to share the bptm and bpcd logs

     

    BPTM
    17:46:08.289 [3744.6088] <2> bptm: INITIATING (VERBOSE = 0): -rptdrv -jobid -1287741957 -jm 
    17:46:08.289 [3744.6088] <2> main: Sending [EXIT STATUS 0] to NBJM
    17:46:08.289 [3744.6088] <2> bptm: EXITING with status 0 <----------
    17:56:08.172 [6104.5932] <2> bptm: INITIATING (VERBOSE = 0): -rptdrv -jobid -1287741958 -jm 
    17:56:08.172 [6104.5932] <2> main: Sending [EXIT STATUS 0] to NBJM
    17:56:08.172 [6104.5932] <2> bptm: EXITING with status 0 <----------
    18:06:08.174 [5048.5792] <2> bptm: INITIATING (VERBOSE = 0): -rptdrv -jobid -1287741959 -jm 
    18:06:08.174 [5048.5792] <2> main: Sending [EXIT STATUS 0] to NBJM
    18:06:08.174 [5048.5792] <2> bptm: EXITING with status 0 <----------
    18:16:08.305 [5508.4828] <2> bptm: INITIATING (VERBOSE = 0): -rptdrv -jobid -1287741960 -jm 
    18:16:08.305 [5508.4828] <2> main: Sending [EXIT STATUS 0] to NBJM
    18:16:08.305 [5508.4828] <2> bptm: EXITING with status 0 <----------
    18:26:08.184 [5076.5408] <2> bptm: INITIATING (VERBOSE = 0): -rptdrv -jobid -1287741961 -jm 
    18:26:08.184 [5076.5408] <2> main: Sending [EXIT STATUS 0] to NBJM
    18:26:08.184 [5076.5408] <2> bptm: EXITING with status 0 <----------
     

     

    BPCD

     

    18:25:25.114 [4268.5600] <2> setup_debug_log: switched debug log file for bpcd
    18:25:25.114 [4268.5600] <2> bpcd main: VERBOSE = 0
    18:25:25.114 [4268.5600] <2> logparams: bpcd 
    18:25:25.114 [4268.5600] <2> bpcd main: Got socket for input 560
    18:25:25.114 [4268.5600] <2> process_requests: offset to GMT -18000
    18:25:25.114 [4268.5600] <2> logconnections: BPCD ACCEPT FROM 192.168.1.17.51092 TO 192.168.1.17.13724
    18:25:25.114 [4268.5600] <2> process_requests: setup_sockopts complete
    18:25:25.114 [4268.5600] <2> bpcd peer_hostname: Connection from host TPSBKP.tpsonline.com (192.168.1.17) port 51092
    18:25:25.114 [4268.5600] <2> bpcd valid_server: comparing tpsbkp and TPSBKP.tpsonline.com
    18:25:25.114 [4268.5600] <4> bpcd valid_server: hostname comparison succeeded
    18:25:25.114 [4268.5600] <2> process_requests: output socket port number = 1
    18:25:25.114 [4268.5600] <2> process_requests: Duplicated vnetd socket on stderr
    18:25:25.114 [4268.5600] <2> process_requests: <---- NetBackup 7.0 0 ------------initiated
    18:25:25.114 [4268.5600] <2> process_requests: VERBOSE = 0
    18:25:25.114 [4268.5600] <2> process_requests: Not using VxSS authentication with TPSBKP.tpsonline.com
    18:25:25.114 [4268.5600] <2> process_requests: BPCD_GET_VERSION_RQST
    18:25:25.114 [4268.5600] <2> process_requests: BPCD_GET_NB_VERSION_RQST
    18:25:25.114 [4268.5600] <4> process_requests: Version string is NetBackup 7.0 700000 "C:\Program Files\Veritas\NetBackup\bin"
    18:25:25.114 [4268.5600] <2> process_requests: BPCD_GET_BE_VERSION_RQST
    18:25:25.114 [4268.5600] <4> process_requests: Backup Exec Config key not found.
    18:25:25.114 [4268.5600] <4> process_requests: Version string is NetBackup 7.0 700000 "C:\Program Files\Veritas\NetBackup\bin"
    18:25:25.114 [4268.5600] <2> process_requests: BPCD_GET_VERSION_RQST
    18:25:25.114 [4268.5600] <2> process_requests: BPCD_READ_HOST_CONFIG_RQST
    18:25:25.129 [4268.5600] <2> process_requests: BPCD_GET_VERSION_RQST
    18:25:25.129 [4268.5600] <2> process_requests: BPCD_GET_PRIVILEGES_RQST
    18:25:25.129 [4268.5600] <2> process_requests: BPCD_GET_PLATFORM_RQST
    18:25:25.129 [4268.5600] <2> process_requests: BPCD_GET_UNAME_RQST
    18:25:25.129 [4268.5600] <2> getUnameInfo: UNAME_SYSNAME = Windows2008 
    18:25:25.129 [4268.5600] <2> getUnameInfo: UNAME_NODENAME = TPSBKP 
    18:25:25.129 [4268.5600] <2> getUnameInfo: UNAME_RELEASE = 6 
    18:25:25.129 [4268.5600] <2> getUnameInfo: UNAME_VERSION = 0 
    18:25:25.129 [4268.5600] <2> getUnameInfo: UNAME_MACHINE = Intel x86 - Intel Pentium Pro - Revision x170a 
    18:25:25.129 [4268.5600] <2> getUnameInfo: END
    18:25:25.129 [4268.5600] <2> process_requests: BPCD_DISCONNECT_RQST
    18:25:25.129 [4268.5600] <2> bpcd exit_bpcd: exit status 0  ----------->exiting
    18:25:26.065 [5364.5644] <2> setup_debug_log: switched debug log file for bpcd
    18:25:26.065 [5364.5644] <2> bpcd main: VERBOSE = 0
    18:25:26.065 [5364.5644] <2> logparams: bpcd 
    18:25:26.065 [5364.5644] <2> bpcd main: Got socket for input 556
    18:25:26.081 [5364.5644] <2> process_requests: offset to GMT -18000
    18:25:26.081 [5364.5644] <2> logconnections: BPCD ACCEPT FROM 192.168.1.17.51107 TO 192.168.1.17.13724
    18:25:26.081 [5364.5644] <2> process_requests: setup_sockopts complete
    18:25:26.081 [5364.5644] <2> bpcd peer_hostname: Connection from host TPSBKP.tpsonline.com (192.168.1.17) port 51107
    18:25:26.081 [5364.5644] <2> bpcd valid_server: comparing tpsbkp and TPSBKP.tpsonline.com
    18:25:26.081 [5364.5644] <4> bpcd valid_server: hostname comparison succeeded
    18:25:26.081 [5364.5644] <2> process_requests: output socket port number = 1
    18:25:26.081 [5364.5644] <2> process_requests: Duplicated vnetd socket on stderr
    18:25:26.081 [5364.5644] <2> process_requests: <---- NetBackup 7.0 0 ------------initiated
    18:25:26.081 [5364.5644] <2> process_requests: VERBOSE = 0
    18:25:26.081 [5364.5644] <2> process_requests: Not using VxSS authentication with TPSBKP.tpsonline.com
    18:25:26.081 [5364.5644] <2> process_requests: BPCD_GET_VERSION_RQST
    18:25:26.081 [5364.5644] <2> process_requests: BPCD_READ_HOST_CONFIG_RQST
    18:25:26.096 [5364.5644] <2> process_requests: BPCD_GET_VERSION_RQST
    18:25:26.096 [5364.5644] <2> process_requests: BPCD_GET_NB_VERSION_RQST
    18:25:26.096 [5364.5644] <4> process_requests: Version string is NetBackup 7.0 700000 "C:\Program Files\Veritas\NetBackup\bin"
    18:25:26.096 [5364.5644] <2> process_requests: BPCD_GET_PLATFORM_RQST
    18:25:26.096 [5364.5644] <2> process_requests: BPCD_GET_UNAME_RQST
    18:25:26.096 [5364.5644] <2> getUnameInfo: UNAME_SYSNAME = Windows2008 
    18:25:26.096 [5364.5644] <2> getUnameInfo: UNAME_NODENAME = TPSBKP 
    18:25:26.096 [5364.5644] <2> getUnameInfo: UNAME_RELEASE = 6 
    18:25:26.096 [5364.5644] <2> getUnameInfo: UNAME_VERSION = 0 
    18:25:26.096 [5364.5644] <2> getUnameInfo: UNAME_MACHINE = Intel x86 - Intel Pentium Pro - Revision x170a 
    18:25:26.096 [5364.5644] <2> getUnameInfo: END
    18:25:26.096 [5364.5644] <2> process_requests: BPCD_GET_VERSION_RQST
    18:25:26.096 [5364.5644] <2> process_requests: BPCD_READ_TEXT_FILE_RQST
    18:25:26.096 [5364.5644] <2> read_text_file: .\bpcd_util.c.2278: file_id = 3
    18:25:26.096 [5364.5644] <2> read_text_file: .\bpcd_util.c.2326: file_name = <C:\Program Files\Veritas\NetBackup\bin\version.txt>
    18:25:26.112 [5364.5644] <2> read_text_file: .\bpcd_util.c.2350: v status = 0
    18:25:26.112 [5364.5644] <2> read_text_file: .\bpcd_util.c.2353: n status = 0
    18:25:26.112 [5364.5644] <2> read_text_file: .\bpcd_util.c.2401: v status = 0
    18:25:26.112 [5364.5644] <2> read_text_file: .\bpcd_util.c.2404: n status = 0
    18:25:26.112 [5364.5644] <2> process_requests: BPCD_READ_TEXT_FILE_RQST
    18:25:26.112 [5364.5644] <2> read_text_file: .\bpcd_util.c.2278: file_id = 4
    18:25:26.112 [5364.5644] <2> read_text_file: .\bpcd_util.c.2326: file_name = <C:\Program Files\Veritas\NetBackup\share\ciphers.txt>
    18:25:26.112 [5364.5644] <2> read_text_file: .\bpcd_util.c.2350: v status = 0
    18:25:26.112 [5364.5644] <2> read_text_file: .\bpcd_util.c.2353: n status = 0
    18:25:26.112 [5364.5644] <2> read_text_file: .\bpcd_util.c.2401: v status = 0
    18:25:26.112 [5364.5644] <2> read_text_file: .\bpcd_util.c.2404: n status = 0
    18:25:26.112 [5364.5644] <2> process_requests: BPCD_OPEN_FOR_READ_RQST
    18:25:26.112 [5364.5644] <2> process_requests: open for read file name = C:\Program Files\Veritas\NetBackup\bin\version.txt
    18:25:26.112 [5364.5644] <2> process_requests: buffer length = 16383
    18:25:26.112 [5364.5644] <2> process_requests: our open flags = 0x0
    18:25:26.112 [5364.5644] <2> process_requests: client open flags = 0x8000
    18:25:26.112 [5364.5644] <2> process_requests: file size = 109
    18:25:26.112 [5364.5644] <2> process_requests: completed the write of the open file number 4 to the output socket
    18:25:26.112 [5364.5644] <2> process_requests: BPCD_READ_RQST
    18:25:26.112 [5364.5644] <2> process_requests: read request on file number 4
    18:25:26.112 [5364.5644] <2> process_requests: read request of 16383 bytes
    18:25:26.112 [5364.5644] <2> process_requests: read 109 bytes
    18:25:26.112 [5364.5644] <2> process_requests: Before write of read_count = 109
    18:25:26.112 [5364.5644] <2> process_requests: After write of read_count
    18:25:26.112 [5364.5644] <2> process_requests: completed write of file info
    18:25:26.112 [5364.5644] <2> process_requests: BPCD_CLOSE_FILE_RQST
    18:25:26.112 [5364.5644] <2> process_requests: BPCD_DISCONNECT_RQST
    18:25:26.112 [5364.5644] <2> bpcd exit_bpcd: exit status 0  ----------->exiting
    18:25:26.315 [6004.6084] <2> setup_debug_log: switched debug log file for bpcd
    18:25:26.315 [6004.6084] <2> bpcd main: VERBOSE = 0
    18:25:26.315 [6004.6084] <2> logparams: bpcd 
    18:25:26.315 [6004.6084] <2> bpcd main: Got socket for input 556
    18:25:26.315 [6004.6084] <2> process_requests: offset to GMT -18000
    18:25:26.315 [6004.6084] <2> logconnections: BPCD ACCEPT FROM 192.168.1.17.51115 TO 192.168.1.17.13724
    18:25:26.315 [6004.6084] <2> process_requests: setup_sockopts complete
    18:25:26.315 [6004.6084] <2> bpcd peer_hostname: Connection from host TPSBKP.tpsonline.com (192.168.1.17) port 51115
    18:25:26.315 [6004.6084] <2> bpcd valid_server: comparing tpsbkp and TPSBKP.tpsonline.com
    18:25:26.315 [6004.6084] <4> bpcd valid_server: hostname comparison succeeded
    18:25:26.315 [6004.6084] <2> process_requests: output socket port number = 1
    18:25:26.315 [6004.6084] <2> process_requests: Duplicated vnetd socket on stderr
    18:25:26.315 [6004.6084] <2> process_requests: <---- NetBackup 7.0 0 ------------initiated
    18:25:26.315 [6004.6084] <2> process_requests: VERBOSE = 0
    18:25:26.315 [6004.6084] <2> process_requests: Not using VxSS authentication with TPSBKP.tpsonline.com
    18:25:26.315 [6004.6084] <2> process_requests: BPCD_OPEN_FOR_READ_RQST
    18:25:26.315 [6004.6084] <2> process_requests: open for read file name = C:\Program Files\Veritas\NetBackup\var\LoginBanner.conf
    18:25:26.315 [6004.6084] <2> process_requests: buffer length = 32766
    18:25:26.315 [6004.6084] <2> process_requests: our open flags = 0x0
    18:25:26.315 [6004.6084] <2> process_requests: client open flags = 0x8000
    18:25:26.315 [6004.6084] <16> process_requests: couldn't open file  for read. errno = 2: No such file or directory
    18:25:26.315 [6004.6084] <2> process_requests: BPCD_DISCONNECT_RQST
    18:25:26.315 [6004.6084] <2> bpcd exit_bpcd: exit status 0  ----------->exiting
    18:26:08.059 [4992.5404] <2> setup_debug_log: switched debug log file for bpcd
    18:26:08.059 [4992.5404] <2> bpcd main: VERBOSE = 0
    18:26:08.059 [4992.5404] <2> logparams: bpcd 
    18:26:08.059 [4992.5404] <2> bpcd main: Got socket for input 556
    18:26:08.059 [4992.5404] <2> process_requests: offset to GMT -18000
    18:26:08.059 [4992.5404] <2> logconnections: BPCD ACCEPT FROM 192.168.1.17.51141 TO 192.168.1.17.13724
    18:26:08.059 [4992.5404] <2> process_requests: setup_sockopts complete
    18:26:08.059 [4992.5404] <2> bpcd peer_hostname: Connection from host TPSBKP.tpsonline.com (192.168.1.17) port 51141
    18:26:08.059 [4992.5404] <2> bpcd valid_server: comparing tpsbkp and TPSBKP.tpsonline.com
    18:26:08.059 [4992.5404] <4> bpcd valid_server: hostname comparison succeeded
    18:26:08.059 [4992.5404] <2> process_requests: output socket port number = 1
    18:26:08.075 [4992.5404] <2> process_requests: Duplicated vnetd socket on stderr
    18:26:08.075 [4992.5404] <2> process_requests: <---- NetBackup 7.0 0 ------------initiated
    18:26:08.075 [4992.5404] <2> process_requests: VERBOSE = 0
    18:26:08.075 [4992.5404] <2> process_requests: Not using VxSS authentication with TPSBKP.tpsonline.com
    18:26:08.075 [4992.5404] <2> process_requests: BPCD_FORK_CMD_RQST
    18:26:08.075 [4992.5404] <2> process_requests: fork cmd = /usr/openv/netbackup/bin/bptm bptm -rptdrv -jobid -1287741961 -jm
    18:26:08.075 [4992.5404] <2> process_requests: filter type = -1
    18:26:08.075 [4992.5404] <2> process_requests: Convert args to CreateProcess format
    18:26:08.075 [4992.5404] <2> process_requests: Done converting args to CreateProcess format
    18:26:08.075 [4992.5404] <2> process_requests: new fork cmd = C:\Program Files\Veritas\NetBackup\bin\bptm.exe -rptdrv -jobid -1287741961 -jm 
    18:26:08.075 [4992.5404] <2> process_requests: Before CreateProcess
    18:26:08.075 [4992.5404] <2> process_requests: StdOutput assigned the value STDOUTSOCK
    18:26:08.075 [4992.5404] <2> process_requests: final fork cmd = "C:\Program Files\Veritas\NetBackup\bin\bptm.exe" -rptdrv -jobid -1287741961 -jm 
    18:26:08.075 [4992.5404] <2> process_requests: After CreateProcess, pid = 5076
    18:26:08.075 [4992.5404] <2> bpcd exit_bpcd: exit status 0  ----------->exiting
  • Yasuhisa_Ishika's avatar
    Yasuhisa_Ishika
    Level 6
    15 years ago
    You have to use "-p None" instead. Or change volume pool of A00009 to NetBackup volume pool.