Forum Discussion

IT_guys's avatar
IT_guys
Level 4
9 years ago

Tape library hardware issue

Dear All,

From the error message, it looks like the tape library hardware issue. The tape library used for backup for two weeks after replace the new one.  I would like to confirm if there is SCSI cable or Tape drive or library issue.  

Thanks,

Alfred

 

13 Replies

  • Is this coming from syslogs or the file name HWlog... Looks to be hardware issue.. 

    But would also be important to know.. if you have reconfigured everything with the new library in netbackup.. and if you saw any configuration issues even before going for backup..

  • Where exactly is this error log coming from?

    Have you checked /var/adm/messages?
    SCSI errors will be logged here and give a better idea if errors are device-related or connection related.

    What errors do you see in NBU?
    Have you enabled logging as suggested in TN mentioned above?

    Are your devices REALLY connected via SCSI? 
    If so, how old is this 'new' library actually?

    I have honestly not seen SCSI-attached tape drives and library in about 10 years...

    • IT_guys's avatar
      IT_guys
      Level 4

      I run the robtest, run initial and other options command, it is run completed then show invalid command.  Then I open up the NBU console ,  the device montior show it down status, and manual to up the drive and run the test policy, it completed successful.    I run scan and sgscan and tpconfig -d to show the drive is up.  I replaced the whole tape library previously and two tape drives as well, and not sure if there is the same hardware problem issue. 

       

       

      • Marianne's avatar
        Marianne
        Level 6

        Questions still unanswered that will help YOU determine where exactly the issue is (HBA, cable(s) or devices):

        Where exactly is this error log coming from?

        Have you checked /var/adm/messages?
        SCSI errors will be logged here and give a better idea if errors are device-related or connection related.

        Have you enabled logging as suggested in TN mentioned above?

        Are your devices REALLY connected via SCSI? 

    • IT_guys's avatar
      IT_guys
      Level 4

      Sorry reply all you later!

       

      The problem has been fixed 

       

      Thank you all for your help:smileyhappy:

      • Marianne's avatar
        Marianne
        Level 6

        IT_guys

        HOW was the problem fixed?

        You are not helping anybody by not telling us anything!