Forum Discussion

Zahid_Haseeb's avatar
Zahid_Haseeb
Moderator
8 days ago

The service user account does not have the write permissions on the specified path.(9202)

ENVIRONMENT

NetBackup Appliance 5260

Sample Error

Jan 30, 2025 7:00:11 PM - begin Parent Job
Jan 30, 2025 7:00:11 PM - begin Catalog Backup: Database Manager Query
Jan 30, 2025 7:00:13 PM - Error bpdbm (pid=227042) Unable to create disaster recovery package at /root/drfile: The service user account does not have the write permissions on the specified path. (9202)
Jan 30, 2025 7:00:13 PM - Error nbpem (pid=28620) catalog backup exited with status 9202 (The service user account does not have the write permissions on the specified path.)
Operation Status: 9202
Jan 30, 2025 7:00:13 PM - end Catalog Backup: Database Manager Query; elapsed time 0:00:02
Jan 30, 2025 7:00:13 PM - begin Catalog Backup: Stop On Error
Operation Status: 0
Jan 30, 2025 7:00:13 PM - end Catalog Backup: Stop On Error; elapsed time 0:00:00
Operation Status: 9202
Jan 30, 2025 7:00:13 PM - end Parent Job; elapsed time 0:00:02
The service user account does not have the write permissions on the specified path.(9202)

ISSUE

Unable to set the path under Disaster Recovery tab for Catalog. When we set the path and trigger Catalog backup policy, it gives subjected error  

SOLUTION

We need to enable permission of service account on the folder where NetBackup need to keep the DR Package files 

How to set permission to service account for the folder mentioned under /mnt:

chown -R nbsvcusr drfile                      #Make sure to mention accurate path of drfile

chmod -R  755 /mnt/drfile                   #Make sure to mention accurate path of drfile

 

 

  • davidmoline's avatar
    davidmoline
    Level 6
    7 days ago

    Hi Zahid_Haseeb 

    The service account will need to to have access to the path (so minimum of read and execute permissions on all parent paths and additionally write access to the specified directory). 

    The example output you provide does not match the shown /mnt/drfile folder - it is shown in line 3 and /root/drfile, so it is difficult to ascertain where the issue is. That said, if you follow the rule in the paragraph above, you will be okay.

    Check that the permissions on /mnt are 755 or similar (i.e. other has read and execute permissions).

    Cheers