Forum Discussion

tarmizi's avatar
tarmizi
Level 5
12 years ago
Solved

the specified policy does not exist in the configuration database(230)

hi all,

I am having an issue here with my customer's Master Server. It appears that error "the specified policy does not exist in the configuration database(230)"  kept coming even I have delete the policy. Is there a way to stop it?

thank you

 

7.1.x and Earlier
Backing Up
Backup and Recovery
NetBackup
Windows Server (2003-2008)
  • Marianne's avatar
    Marianne
    12 years ago

    Seems there is a user-directed backup or database backup started on a client.

    To find out where exactly the request is coming from, ensure bprd log folder exists on the master server.
    If not, create the folder under netbackup/logs and restart NetBackup Request service. 

    Next time this error is seen, check the bprd log to see where the request is coming from (IP address or client hostname).
    Speak to server owner to see if there is anything on the client that starts user/database backup automatically (e.g. Windows Task scheduler or Unix/Linux crontab).

2 Replies

  • Amol_Nair's avatar
    Amol_Nair
    Level 6
    12 years ago
    Where are u getting these errors..?? If it for vault duplications or for bppl commands that you are trying to execute... If it is for commands please verify the policy name.. If u are triggering backups via some script kindly verify if u have specified the name of the policy that exists and not some policy name which is corrupt or deleted... You can also take a loot at the following technote. http://www.symantec.com/docs/TECH47398 Please give us more details regarding the issue...
  • Marianne's avatar
    Marianne
    Level 6
    12 years ago

    Seems there is a user-directed backup or database backup started on a client.

    To find out where exactly the request is coming from, ensure bprd log folder exists on the master server.
    If not, create the folder under netbackup/logs and restart NetBackup Request service. 

    Next time this error is seen, check the bprd log to see where the request is coming from (IP address or client hostname).
    Speak to server owner to see if there is anything on the client that starts user/database backup automatically (e.g. Windows Task scheduler or Unix/Linux crontab).