Forum Discussion

emdlove's avatar
emdlove
Level 4
7 years ago

Trying to Recover a file from successful backups

Hello all.  I'm trying to recover a file from successful backups as recent as yesterday.  I select the BAR, go through the steps.  select the drive I want to recover from, the NBU History looks good.. time backed up, expiration date, files, size, etc.   but when I select the drive/file/folder the Size show's "0"..  so I started looking at recovering from other host, same thing.  So far I have looked at restoring from 5 different host where the backups reported successful, showed the amount of data but the contents show 0 (ZERO) Data!   I have NEVER SEEN this before..  Any idea why this would happen?   

  • It's probably just a GUI display issue. Your doc screenshot shows folder-level selections. Do you see the same thing when selecting an individual file? Do you see the same thing using the NetBackup console rather than the BAR app?

    Try restoring a file to a new location and check that the contents are restored.

  • emdlove's avatar
    emdlove
    7 years ago

    Well I can't say exactly what the issue was.  I don't believe I changed anything but I did click all the buttons!!  I was starting to panic and all of sudden it showed up!!

  • It's probably just a GUI display issue. Your doc screenshot shows folder-level selections. Do you see the same thing when selecting an individual file? Do you see the same thing using the NetBackup console rather than the BAR app?

    Try restoring a file to a new location and check that the contents are restored.

    • emdlove's avatar
      emdlove
      Level 4

      Well I can't say exactly what the issue was.  I don't believe I changed anything but I did click all the buttons!!  I was starting to panic and all of sudden it showed up!!