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SBMTMiller's avatar
SBMTMiller
Level 4
11 years ago

Unable to Add NDMP Host. Validation of the Credentials Failed.

NBU 7.5. We suddenly lost connection to one of our Netapp NDMP controllers. Under credentials > NDMP Hosts, I noticed the NDMP host is gone. When I try to add it back, it fails with >  Validation of the Credentials Failed........

 

  • nbemmcmd -listhosts: I can see all but the NDMP host we need listed.

 

  • tpconfig -add/delete -nh x -user_id x -password X:I can add / remove the NDMP host via the command line however I never see the NDMP host show up under NDMP hosts. Further more running nbemmcmd -listhosts doesnt show the NDMP host.   

 

  • tpautoconf -verify X:  ndmp_connect_client_auth failed
  •  
  • On the Netapp device, I created a new user with backup operation rights and I still cannot connect even with the new account, or even my own account. 

 

 

Does this sound like an issue with Netapp?  

  • This issue was resolved by resetting the password on the Netapp Device via SSH command line. (Resetting the password via the GUI did not work.)  

    The command ran on Netapp:

    ndmpd password <Account name>
     
     
    This command registers a new password which will be displayed in the command window. Using this new password allowed the NDMP host to be added.  
  • This issue was resolved by resetting the password on the Netapp Device via SSH command line. (Resetting the password via the GUI did not work.)  

    The command ran on Netapp:

    ndmpd password <Account name>
     
     
    This command registers a new password which will be displayed in the command window. Using this new password allowed the NDMP host to be added.  
  • NBU 7.5. We suddenly lost connection to one of our Netapp NDMP controllers

    so does it working fine previously?

    What is the Product model of the NDMP filer?

     

    ###EDIT###

     

    Oops.. looks like I am slow... :-)