Forum Discussion

T_N's avatar
T_N
Level 6
11 years ago
Solved

Unable to backup System State on various Windows 2008

I am not able to backup system state on windows 2008..

 

Error detail:

03/11/2015 09:09:26 - begin writing
03/11/2015 09:38:03 - Error bpbrm (pid=21408) from client ghdwja02wds: ERR - failure reading file: System State:\System Files\System Files (WIN32 -536805665: Unknown error)
03/11/2015 09:38:03 - Error bpbrm (pid=21408) from client ghdwja02wds: ERR - Error encountered while attempting to get additional files for System State:\
03/11/2015 09:42:27 - Info bptm (pid=21409) waited for full buffer 24241 times, delayed 127973 times
03/11/2015 09:42:28 - Info bptm (pid=21409) EXITING with status 0 <----------
03/11/2015 09:42:28 - Info bpbrm (pid=21408) validating image for client ghdwja02wds
03/11/2015 09:42:28 - Info bpbkar (pid=8872) done. status: 1: the requested operation was partially successful
03/11/2015 09:42:28 - end writing; write time: 0:33:02
the requested operation was partially successful  (1)

 

I checked the Maximum size 'Use limit and changed it to 10% of occupied space also I checked Windows Open File Backup setting on the master server to ensure VSS is being used and selected  'Use Microsoft Volume Shadow Service (VSS)'

But it has same issue. Any idea ? Thank you.

Backing Up
Backup and Recovery
Error messages
NetBackup
Windows Server (2003-2008)
  • Nicolai's avatar
    Nicolai
    11 years ago

    What does a "vssadmin list providers" say ?'

    If you do a "w2koption -backup -snapshotprovidertype  1" do you still get the error

    http://www.symantec.com/docs/TECH156732

    And there is also thease two tech note:

    Frequently asked questions on Microsoft Volume Shadow Copy Services (VSS) and NetBackup Snapshot Client

    http://www.symantec.com/docs/TECH72663

    HOWTO - How to verify Windows Open File Backup operation using VSSADMIN and BPFIS before contacting Symantec Technical Support

    http://www.symantec.com/docs/TECH47808

     

     

7 Replies

Sort By
  • Nicolai's avatar
    Nicolai
    Moderator
    11 years ago

    What does a "vssadmin list providers" say ?'

    If you do a "w2koption -backup -snapshotprovidertype  1" do you still get the error

    http://www.symantec.com/docs/TECH156732

    And there is also thease two tech note:

    Frequently asked questions on Microsoft Volume Shadow Copy Services (VSS) and NetBackup Snapshot Client

    http://www.symantec.com/docs/TECH72663

    HOWTO - How to verify Windows Open File Backup operation using VSSADMIN and BPFIS before contacting Symantec Technical Support

    http://www.symantec.com/docs/TECH47808

     

     

  • SymTerry's avatar
    SymTerry
    Level 6
    11 years ago

    Other posts, like this one, suggest trying: w2koption -backup -efi_boot_enabled 1

    Also as Nicolai mentioned, look at the bpfis log on the client.

  • T_N's avatar
    T_N
    Level 6
    11 years ago

    C:\Users\tn012713r>vssadmin list providers
    vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
    (C) Copyright 2001-2005 Microsoft Corp.

    Provider name: 'Microsoft Software Shadow Copy provider 1.0'
       Provider type: System
       Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
       Version: 1.0.0.7

     

    nothing happen after I run that command

    C:\Program Files\Veritas\NetBackup\bin>w2koption -backup -snapshotprovidertype 1
     

    C:\Program Files\Veritas\NetBackup\bin>w2koption -backup -efi_boot_enabled 1

    ERROR - invalid parameter: -efi_boot_enabled
    ERROR - invalid parameter: 1

     

     

  • Marianne's avatar
    Marianne
    Level 6
    11 years ago
    You never mentioned NBU version and patch level on these clients? Some old version that ďoes not include all the options for w2koption command?
  • sdo's avatar
    sdo
    Moderator
    11 years ago
    Are you attempting to backup System_State: or Shadow_Copy_Components: or All_Local_Drives: - or, hopefully not, any two or more of these directives in any one single policy?
  • Nicolai's avatar
    Nicolai
    Moderator
    11 years ago

    What is the output from "vssadmin list writers"

    the state for each writer should be "Last error: No error"