unable to browse VMs when creating a VMware backup policy

Question

Hi guys,in order to backup some VMs, i was unable to manually browse them when creating the policy. i recieve the error (-1)Anyone can help please ?thanks

l_br · Answer

Have you registered the vcenter in Netbackup with a user that has adequate permissions?&nbsp;

riadh_r17 · Answer

Thank you L_BR&nbsp; for your quick answerYes, i have registred the vCenter in Netbackup using a user with the following permissionsCryptographics Operations &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; Direct Access&nbsp; &nbsp; Encrypt New&nbsp; &nbsp; Migrate&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Datastore &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; Allocate space &nbsp; &nbsp;&nbsp; &nbsp; Browse datastore &nbsp; &nbsp;&nbsp; &nbsp; Configure datastore &nbsp; &nbsp;&nbsp; &nbsp; Low level file operations &nbsp; &nbsp;&nbsp; &nbsp; Update virtual machine files &nbsp; &nbsp;&nbsp; &nbsp; Update virtual machine metadata &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Global &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; Cancel task &nbsp; &nbsp;&nbsp; &nbsp; Disable methods &nbsp; &nbsp;&nbsp; &nbsp; Enable methods &nbsp; &nbsp;&nbsp; &nbsp; Global tag &nbsp; &nbsp;&nbsp; &nbsp; Licenses &nbsp; &nbsp;&nbsp; &nbsp; Log event &nbsp; &nbsp;&nbsp; &nbsp; Manage custom attributes &nbsp; &nbsp;&nbsp; &nbsp; Set custom attribute &nbsp; &nbsp;&nbsp; &nbsp; Settings &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Host &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp; &nbsp;Configuration &nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;Advanced settings&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Storage partition configuration&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Network &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; Assign network &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Resource &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; Assign vApp to resouce pool &nbsp; &nbsp;&nbsp; &nbsp; Assign virtual machine to resource pool &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Tasks &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; Create task &nbsp; &nbsp;&nbsp; &nbsp; Update task &nbsp; &nbsp;&nbsp;vApp &nbsp; &nbsp;&nbsp; &nbsp; Add virtual machine&nbsp; &nbsp; Assign resource pool&nbsp; &nbsp; Assign vApp&nbsp; &nbsp; Create&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Virtual Machine &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp; &nbsp;Change Configuration &nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Acquire Disk Lease&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Add existing disk&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Add new disk&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Advanced&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Add or remove device&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Change Settings&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Change Swapfile placement&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Change resource&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Configure Raw device&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Modify device settings&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Remove disk&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Set annotation&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Toggle Disk Change Tracking&nbsp;&nbsp; &nbsp;Edit Inventory &nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Create from existing&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;Create New&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Register&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;Remove&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Unregister&nbsp;&nbsp; &nbsp;Interaction &nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;Power Off&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Power On&nbsp;&nbsp; &nbsp;Provisioning &nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;Allow disk access&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;All read-only disk access&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;Allow virtual machine download&nbsp;&nbsp; &nbsp;Snapshot management&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Create snapshot&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;Remove Snapshot&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Revert to snapshotvSphere Tagging&nbsp;&nbsp; &nbsp;Assign or Unassign vSphere Tag &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;When using the NetBackup Plugin for vCenter the following privileges can be added: &nbsp; &nbsp; &nbsp; &nbsp;NetBackup Recovery &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; Add or Remove NetBackup Servers &nbsp; &nbsp;&nbsp; &nbsp; Virtual Machine Recovery &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp;the following credentials are added:Virtual Machine &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp; &nbsp;Guest Operations&nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;Guest operation queries&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;Guest operation modifications&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;Guest operation program executionVirtual Machine&nbsp;&nbsp; &nbsp;Change Configuration&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;Remove disk

riadh_r17 · Answer

Hi L_BR&nbsp;is there other permission to add in VMware to the user?thank you in advance(from " /usr/openv/netbackup/online_util/fi_cntl # " i can see all ESXis and VMs)&nbsp;

riadh_r17 · Answer

i am able now to browse VMs.i simply refreshed.but when i backup the VMi get the errorERR - Error opening the snapshot disks using given transport mode: san:hotadd:nbd:nbdssl Status 23&nbsp;

nick_morris · Answer

If using NBD transport method, then port 902 needs opening up between your ESX servers and your media servers
If using SAN transport method, then the media servers need zoning in to the relevant LUNs/Datastores and visible on the OS

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unable to browse VMs when creating a VMware backup policy

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