Forum Discussion

BTLOMS's avatar
BTLOMS
Level 5
11 years ago

Unable to create MSDP - Error - System call failed

Netbackup 7.5.05

Had an MSDP pool before. uninstalled it completely as recommended by Symantec.

Now trying to add it back using te storage server config wizard and I get this error:

 

System call failed. RDSM has encountered and STS error: updateStorageServerConfig

 

Here is what is in the pdde-config

 

Fri 01/24/2014 11:46:43.40 Starting PDDE configuration
Fri 01/24/2014 11:46:43.63 Validating parameters...
Fri 01/24/2014 11:46:43.69 Parameters used:                    
Fri 01/24/2014 11:46:43.69 STORAGE = "F:\Storage"                 
Fri 01/24/2014 11:46:43.69 SPAID = 95                     
Fri 01/24/2014 11:46:43.71 SPALOGIN = SPALOGIN              
Fri 01/24/2014 11:46:43.71 SPALOGPATH = "F:\Storage\log"           
Fri 01/24/2014 11:46:43.71 SPALOGRETENTION = 7
Fri 01/24/2014 11:46:43.71 VERBOSELEVEL = "long",thread""       
Fri 01/24/2014 11:46:43.71 INSTPATH = "D:\Veritas\pdde"               
Fri 01/24/2014 11:46:43.71 DBPATH = "E:\Storage"                   
Fri 01/24/2014 11:46:43.71 HOSTNAME = my_hostname              
Fri 01/24/2014 11:46:43.82 Configuring pdregistry.cfg...
The operation completed successfully.

Fri 01/24/2014 11:46:44.24 pdregistry.cfg configuration completed.
Fri 01/24/2014 11:46:44.24 Deleting NBU marker...
Fri 01/24/2014 11:46:44.24 "E:\Storage"\databases\catalog\2\NBU_PD_MARKER doesn't exist.
Fri 01/24/2014 11:46:44.24 "E:\Storage"\databases\catalog\2\NBU_PD_MARKER doesn't exist.
        1 file(s) copied.
Fri 01/24/2014 11:46:44.49 Hostname and Ip are updated.
Fri 01/24/2014 11:46:44.57 Original SPA id is 1712.
The operation completed successfully.

F:\Storage\etc\puredisk\contentrouter.cfg and F:\Storage\etc\puredisk\agent.cfg: verified OK
Fri 01/24/2014 11:46:44.93 Executing spad self test...
F:\Storage\etc\puredisk\spa.cfg: verified OK
Error: -1: Authentication failed, invalid password !
Fri 01/24/2014 11:46:45.07 ERR: "D:\Veritas\pdde\spad.exe" --check_creds encountered an error.
The operation completed successfully.

Fri 01/24/2014 11:46:45.10 An error has occured while attempting to configure.  Aborting...
Fri 01/24/2014 11:46:45.11 Stopping services...
Fri 01/24/2014 11:46:45.11 Stopping spad service...
Stopping service spad: done
Fri 01/24/2014 11:46:45.18 Stopping spoold service...
Warning: 22: _dctPathGetEtcA: Could not read value. Defaulting to ''
Error: 22: _dctPathAddA: invalid NULL parameter
Warning: 22: _dctPathGetEtcA: Could not read value. Defaulting to ''
Error: 22: _dctPathAddA: invalid NULL parameter
Warning: 22: _dctPathGetEtcA: Could not read value. Defaulting to ''
Error: 22: _dctPathAddA: invalid NULL parameter
Warning: 22: _dctPathGetEtcA: Could not read value. Defaulting to ''
Error: 22: _dctPathAddA: invalid NULL parameter
Warning: 2: __openReaderA: could not open file D:\Veritas\pdde\
Error: 2:
BadValue : (none)
File     : D:\Veritas\pdde\
Section  : Symantec\PureDisk\ContentRouter
Entry    : ConfigFilePath
Reason   : Empty or missing configuration directive, file not found or access denied.
 

  • Possible password issues for SPAD ?

    Error: -1: Authentication failed, invalid password !

    Fri 01/24/2014 11:46:45.07 ERR: "D:\Veritas\pdde\spad.exe" --check_creds encountered an error.
    The operation completed successfully.

     

  • password is correct and works for other MSDP on another media server

  • is there something i can run from the command line to check authentication?