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spulipati's avatar
spulipati
Level 3
12 years ago

unable to delete media server from EMM DB

Hi All,

 

I am trying to decommission a media server, for which i used nbdecommission command but failed. Later i tried removing the host manually. Below is the error.

 

I do not see any STU/STUG/SLP/media/drives/robots assigned/configured to this media server.

Master server is at 7.5.0.3

Media server is at 7.1.0.4

 

# vmglob -listall -b | grep -i mediaserver
#

# bpmedialist -mlist -h mediaserver
#

nbemmcmd -deletehost -machinename mediaserver -machinetype media
NBEMMCMD, Version: 7.5.0.3
The function returned the following failure status:
the media is allocated for use (199)
Command did not complete successfully.

Looking for somehelp in regards to this issues. Please let me know any logs needed to analyze the issue.

 

Thanks in advance.

7.5
Backup and Recovery
Installing
NetBackup
  • spulipati's avatar
    spulipati
    12 years ago
    Finally I was able to delete the media server from configuration. Symantec support suggested to increase the logging and asked to retry the nbdecommission command to capture the logs. But fortunately/unfortunately this time nbdecommission command exited successfully and couldn't find root cause :( Following are the instructions/steps suggested by Symantec engineer. 1) Verify that the following logs are in place: /usr/openv/nebackup/logs/admin -> if the admin directory does not exist create it. /usr/openv/logs/nbemm -> if the nbemm directory does not exist create it. 2) Then open putty session to themaster server and cd to the /usr/openv/netbackup/bin and enter this command: vxlogcfg -a --prodid 51216 -o all -s DebugLevel=6 -s DiagnosticLevel=6 3) Ensure that legacy logging is turned up on master server: - Open the Netbackup Administration GUI. - Go to the host properties of master\media server. - Select the logging tab. - Uncheck robust logging and set global logging value to 5. - stop\start the NetBackup daemons\services. 4) At this point try to delete the media server from EMM or use the nbdecommission utility to decommission the media server.
  • spulipati's avatar
    spulipati
    Level 3
    12 years ago

    no media are assigned to this media currently. Respective o/p is already posted.

    # bpmedialist -mlist -h mediaserver
    #

    No devices are assigned to this server.

    # vmglob -listall -b | grep -i mediaserver
    #

    Still unable to remove it from EMM. By the way i used nbdecommission command to decom this media server which done all the work but failing to dete entry from EMM.

     

     

  • RamNagalla's avatar
    RamNagalla
    Moderator
    12 years ago

    hi

     

    and make sure you did followed the below steps.. 

    you need to move the the assing tapes to another media server before you go and delete the media server, 

    condition:-both new and old meida servers showld have the same robot contor drives.

    follow below commands in order

    bpmedia -movedb -allvolumes -oldserver <old_server> -newserver<new_server>
     
    nbemmcmd -deletealldevices -machinename -machinetype media
     
    nbemmcmd -deletehost -machinename -machinetype media
     
    remove from bp.conf of master 
     
    or 
     
    you can use media server decomminsion tool
     
    http://www.symantec.com/business/support/index?page=content&id=TECH130438
     
    hope this helps.. 
  • Marianne's avatar
    Marianne
    Level 6
    12 years ago

    See if there are images assigned to this media server :  

    bpimagelist -media -idonly -server <media-server> -s 1/1/2005

    Check resource allocation as well:

    nbrbutil -dump |grep <media-server>

  • RamNagalla's avatar
    RamNagalla
    Moderator
    12 years ago

     

    check nbrbutil -dump | grep -i  <mediaserver>  if its showing any allocations.. 

    if yes..

    use nbrbutil -resetmediaserver <mediaservername > then try removing..

  • spulipati's avatar
    spulipati
    Level 3
    12 years ago

     

    No allocations found

    # nbrbutil -dump | grep -i mediaserver
    #

    No images also found

    # bpimagelist -media -idonly -server dio -d 1/1/2005
    #

     

     

  • RamNagalla's avatar
    RamNagalla
    Moderator
    12 years ago

    just what to confirm, did you use the media server name in below command or just meidaserver

    nbrbutil -dump | grep -i mediaserver

    it should be 

    nbrbutil -dump | grep -i <media server name>

  • spulipati's avatar
    spulipati
    Level 3
    12 years ago

    # nbrbutil -dump | grep -i mediaserver
    #

     

    Yes i used my media server name, couldn't find any allocations.

  • RamNagalla's avatar
    RamNagalla
    Moderator
    12 years ago

    i would suggest you to go with clean restart of netbackup master server and they try removing the media servers.

    make sure your restart of netbackup is releasing all the allocations ..

    before stoping netbackup.. do 

    /usr/openv/netbackup/bin/admincmd/nbrbutil -resetall

    //usr/openv/netbackup/bin/admincmd/nbrbutil -dump | wc -l     --->  it should return 9 , if not use the reset command again.. untill you get 9 

    and then stop the netbackup. and start it agian..

     

    hope this helps.. 

  • V4's avatar
    V4
    Level 6
    12 years ago

    Post output of following in order.

    nbemmcmd -machinealias -getaliases -machinetype media -machinename machinename

     

    nbemmcmd -machinealias -machinename machinename -machinetype media -deleteallaliases -machinename <machinename>
     
    nbemmcmd -deletealldevices -machinename machinename -machinetype media
     
    nbemmcmd -deletehost -machinename machinename -machinetype media

     

    Replace highlighted with your orphaned media server name

    Hope this helps